By Claudia Theinert on Saturday, 19 September 2015
Posted in Technical Issues
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When I open Easyblog on the screen I see the installer wanting me to guide through installing Easy Blog???
Do I need to install it again? Why?
I cannot access any other option, wherever I click in the Easyblog menu, I just get the installer screen? The blog is well online visible on my site.
Not so long ago I had a lot of trouble while upgrading to a newer version. That's why I am very careful now and ask your help.
Hey Claudia,

I am really sorry for the delay of this reply as it is a weekend for us here. It looks like someone may have "ignited" the update process but didn't complete it. Do you want us to update it to the latest version, 5.0.26 for you? It seems like you are running on 5.0.15.

I have also deleted the tmp file in /tmp/easyblog.installation so that you can access your back end now.
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Sunday, 20 September 2015 00:41
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Hello Mark,
thank you for your answer and support. It's ok for me, you are doing fine in responding, even though it is weekend. That's great.
Yes, please, if you can do the updating for me- I am stil a bit traumatized from the last time.
Thank you again, and greetings to all of you, Claudia
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Sunday, 20 September 2015 04:07
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hey Claudia,

I am really sorry for the delay of this reply as it is a weekend for us here.

I've help you updated to latest version of Easyblog, can you give it a try now?
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Sunday, 20 September 2015 11:22
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Hello Arlex,
everything is fine now, only: somehow the possibility of giving a comment/reaction to a post is blocked... ?? What can I do here?
Thank you, Claudia
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Monday, 21 September 2015 05:03
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Hey Claudia,

I am sorry that delay of this reply,

I've checked in your existing first post in your site, it seems like this post already set `allow comment` to NO, which mean that post is not allow user to comment. To fix this, I already help you enabled back the setting from the post right panel.

It should work fine now.
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Monday, 21 September 2015 10:22
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Hello Arlex,

thank you- everything is working again. You are doing great work!
Many greetings, Claudia
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Tuesday, 22 September 2015 03:23
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Hello Claudia,

You're welcome.
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Tuesday, 22 September 2015 10:50
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