Hello Jose Melendez,

I am really sorry for the delay of this reply as it is a weekend for us here.
Can you provide us with your Joomla backend and Cpanel access so we can help you check on this? Please advise.

Ok. How I can send you the user and password?

Hello Jose,

Can you provide us the credentials by filling the site details tab below.


Please be advise.
Thanks.

Ok. Bu who see the information? Everyone in the forum?

Hello Jose,

Only admins from stackideas.com will be able to view these details

Ok. Thanks. Let me know if you need something else.

Hello Jose,

Sorry for the late reply. I've able to access your administrator site but seems like I don't have full access to it: http://screencast.com/t/1FZSweMBD . Can you provide us the full access to your administrator site? Please advise.

Hello Jose Melendez,

Also Is it possible provide us with your Cpanel access as well?

Ok. I send you the details. Let me know...

Hello Jose Melendez,

Thanks for getting back to us, I have tried to access in your Joomla backend, but it seems like this user do not have the Super Administrator privileges so I couldn't do some testing in your site. I have checked in your cron command, everything is set correctly.
Can you set this user "Arlex" have a Super Administrator privileges so I can continuous check on this? Please advise.

Hello, Sorry... Try now.

Hello Jose,

Thanks for getting back to us quickly,

I have do 2 test post in your site, it seems like I can able to get the new blog post email notification after published that blog post and wait for 20 minute cron process. Check my screenshot below.

Ok. I know what happen. For some reason, the notifications are not reaching the subscriber jmelendez.planas@gmail.com (Me).
I add another subscriber (chepla29@gmail.com) to test, and works fine for that subscriber.

You know why?

Thanks for the help...

Hello Jose,

Sorry for late reply to this,
I have checked you're using this "jmelendez.planas@gmail.com" user to published a blog post, so this user will not get notification.
I have do another testing, I published a blog post as arlex user from your site, then both email address you provided at above, you should get the email notification for new blog post published. Hope this help.

Ok. You are right.

Yes, I received the notifications to both emails.

Thanks for your help...

Thanks for updating Jose, glad that your issues are resolved now