By Horst Fuchs on Friday, 25 November 2016
Posted in Technical Issues
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Hi,

I need help - my dashboard isn't working any longer.....please have a look at the attachment...
In the meantime I found the issue and was able to solve it. I deleted in backend the last stream entry I remembered...after deleting this the dashboard was up again. Of course I do not know what this entry did.....
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Friday, 25 November 2016 02:13
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Hi there,

We have made some fixed on your site at this path ...media/com_easysocial/apps/user/shares/helpers/stream.php and it should works fine now. Please give it a try and see how it goes.

But, somehow, we cant replicate this issues on our end. Can we have your permission to update your EasySocial to latest because we want to test whether it already fixed on our latest version or not. Please advice.
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Friday, 25 November 2016 20:01
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Hi Warith,

thanks for your support and feedback. I just made an akeeba backup - feel free to test your newest version.
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Friday, 25 November 2016 20:33
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Hm, i accidentally updated your another site to Easysocial latest version, is it okay for you?

By the way, regarding with your current site issue, I already tested on your site with latest Easysocial version, it seems the issue still persists and I can replicate this issue on my locally site, I will create a ticket in our issue tracker and will include the fix in next release version.

For now you have to download my attached file and replace into JoomlaFolder/media/com_easysocial/apps/user/shares/helpers/stream.php
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Friday, 25 November 2016 23:20
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Hi Arlex,

no problem at all! Great support from you and the team! I will replace the file as soon as possible!

Thanks a lot!

Horst
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Friday, 25 November 2016 23:35
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Friday, 25 November 2016 23:40
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