By Mike Griffin on Monday, 05 September 2022
Posted in Pre Sales
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Hi, Do we need to have valid licenses for Easy Social on our websites to use Purchase Native or Communications applications?

If our license for Native or communications app expires, can we still compile the code to make our changes?
Hi Mike Griffin,

Do we need to have valid licenses for Easy Social on our websites to use Purchase Native or Communications applications?


You will need to install latest version of EasySocial on your website so that EasySocial native mobile app / Conversation native app can 'communicate' with your site for retrieving data. Since you need to make sure your EasySocial is always up-to-date, you will require a valid license to receive latest update for your EasySocial component.


If our license for Native or communications app expires, can we still compile the code to make our changes?


If your EasySocial native app license expired, you will no longer be able to access to your Titan manager. You will need to access to Titan manager in order to do new build of your app. Same applied to Conversation native mobile app.

Hope this help and have a nice day
Sam
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Monday, 05 September 2022 13:27
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Hi Sam, we already have EasySocial running on our site however there is currently no valid license for web updates and support. Will we be able to run Native / Conversations?
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Monday, 05 September 2022 13:37
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Hi Mike Griffin,

Thank you for our reply.

You will need to update your EasySocial to latest version of 4.0.11 in order to run EasySocial native app / Conversation native app with your site.

Hope this help.
Sam
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Monday, 05 September 2022 15:19
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Hi Sam,

do i need to keep updating Easy Social for Native or Communications App's to run?
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Monday, 05 September 2022 15:36
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Hi Mike Griffin,

do i need to keep updating Easy Social for Native or Communications App's to run?


Regarding the above, I strongly suggest you to keep your EasySocial up-to-date because some of the fixes for ES native app / conversation native app will be added in EasySocial's REST API.

Hope this help and have a nice day!
Sam
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Monday, 05 September 2022 17:37
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makes sense.

Thanks for the info Sam
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Monday, 05 September 2022 18:44
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Hi Mike Griffin,

You are most welcome
Sam
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Monday, 05 September 2022 19:04
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