My subscription is not extended
By Lafemme on Monday, 12 May 2014
Posted in Post Sales
Replies 3
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Hi all,

Saw that my membershoip was expiring.. and since i really want to support you guys and i really need your support i renewed my memberships in advance. The only thing is.. i dont see the memberships active.

http://prntscr.com/3ihlhb

I bought it may 7th. Thank you
Hi there,

Thank you for your inquiry. I've checked our system using your email address and the only purchase I am able to locate is your original purchase dated back on 2013. The screenshot that you've provided doesn't have any purchase's reference number. Would you be kind enough to provide me with your purchase's reference number and/or email address? Once I've located and verified your purchase, I will immediately apply it to your account.

Hope to hear from you soon!
Ahmad Justin
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Monday, 12 May 2014 18:34
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hi.. sure... here is the screenshot.. have just blocked some personal info http://prntscr.com/3irpu2

have posted them under optional information
Lafemme
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Tuesday, 13 May 2014 14:55
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Hello Cynthia,

I am really sorry about that. We might have overlooked your forum post earlier. I have fixed your account and the expiry dates should show up correctly now
Mark
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Thursday, 15 May 2014 10:36
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