Hi checksum,

Can you checked the smart search plugin in your site? Its has to be enabled in order for advanced search to be working properly.

By the way, it seems like you didn't give us access to your backend.
Warning
You do not have access to the administrator section of this site.

Can you kindly please provide us backend access and FTP access so that we can assist you further on this issue.

Please advise.

Hi Mohd,
All es smartsearch plugins are enabled
My backend and ftp access is under my site info.

Hi Checksum,

I am really sorry for the delayed reply. May I ask, is your issue already resolved? Because I seem can't replicate this issue with your site anymore. Here is my screenshot: http://screencast.com/t/yYx7XyYKy and this: http://screencast.com/t/EX13nPzdO .

Can you update us back on this issue?
Please advise.