By Anthony on Friday, 07 August 2015
Posted in Technical Issues
Replies 3
Likes 0
Views 320
Votes 0
Hi there,

A client of mine is running EasyBlog 3.7.13830. They are having an ongoing issue with multiple email notifications being sent out when a new blog post is posted.

Per your documentation and previous threads on this issue, I turned off "Send emails on page load", and instead set up a cron job to handle emails. The cron job is set up as follows:

command: /usr/bin/wget -O /dev/null "http://www.grandriver.org/?option=com_easyblog&task=cron"
Every 5 Minutes
Every Hour
Every Day
Every Month
Every Week Day

I'm not sure what else to do here as I haven't seen any other instances of people having the multiple notification issue when using cron jobs instead of "send emails on page load".

Thanks!
Is it possible to update their site to at least the latest 3.9.x? If you can provide us with the back end and FTP access we'll be glad to help you update their site.
·
Friday, 07 August 2015 03:49
·
0 Likes
·
0 Votes
·
0 Comments
·
I've asked them to see if they're okay with the update.

In the case that they don't want to do the update - are there further steps you could suggest that we could troubleshoot on 3.7.x? Or is that version no longer supported?
·
Friday, 07 August 2015 04:14
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Anthony,

The could be some issue with the older version of easyblog where we might have included the fix to this issue long time ago. With that being said I believe it will be easier for you to update the components to the latest version of and see if the problem will fix. If you want your client to use easyblog version 3.9.xxx instead of version 5 you can drop your email here and we will send you the installer via email.

PS : You can put the information under the tab Site Details below.
·
Friday, 07 August 2015 10:51
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post