Multiple deactivated plans assigned at purchase
By Jonathan Thompson on Monday, 31 August 2020
Posted in General Issues
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Hello,

I am testing Payplans. I currently have 3 "Plans" created but 2 are unpublished and not visible. When I proceed to purchase the 1 published plan as a guest user the 2 unpublished plans are also assigned to the user. I tested in both the Stripe Sandbox and with Manual payment gateway and same error occurs.

After deleting the subscriptions associated with the 2 unpublished plans I am still unable to completely delete the unpublished plans from the site.
Hey Jonathan,

I am really sorry for the delayed response.

I've checked your site and found that in backend Settings >> Plan , you have enabled the "Plan Assignment" and in default plan set to "Join 1 Month" plan, this plan will assign on user registration.
see attached screenshot.

Also you have setup the Plan Assignment for Easysocial Profile type, when user registred to ES profiletype which is set in plan assignment will assign the plans as well as.
https://jtsguide.com/administrator/index.php?option=com_payplans&view=assigns&layout=form&id=4

For now, i've disabled the Plan Assignment from settings. Please take a look again on this issue and update us.
Manisha Ranawat
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Tuesday, 01 September 2020 11:40
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