Hi Luca,

Can you provide us with your FTP access as well?

Hi
i've sent to you a private post
thanks

Hi Luca,

Can you provide us with your Facebook access as well so we can check on the apps settings directly?

Hi there
app settings are good infact if you disable the multiple comments systems, the facebook comments works
anyway here you can find the app settings

Hi Luca,

I am really sorry for the delay of this reply.

For some reason the facebook comment will not appear if it set to hide during the first page load. If I reversed the ordering so that the facebook comment will show first, the comment is showing up correctly, http://screencast.com/t/3EwqGgNVr . However I can't seems to replicate this issue in our local instance and other customer site that using easyblog multiple comment system.

As a fix on your site, I've reversed back the comment ordering so facebook comment will always appear first inside your blog post. I will continue to investigate on the exact cause to this issue on your site and will get back to you once I've figured out something regarding on this issue. By the way kindly backup the following file before each easyblog update on your site, /administrator/components/com_easyblog/includes/comments/comment.php.