By Josef Wiedring on Friday, 02 June 2017
Posted in General Issues
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multi-language works well on the whole site. But not by mail.
its a crazy and funny situation. i will tell you the situation.
A user form dubai sign up on my site in Englisch, well - works correct.
she get the welcome mail in Englisch, works correct.
she makes a request a friend to a user in Austria (me).
i am in Austria and the site load in German. works well.
but i get the mail-notification in englisch. and if i click on the link in the mail then loads the page in englisch.
thats for me no problem because i understand englisch.

now the funny way.
my father (german language) makes a request to the user form Dubai.
She see that and ask me whats that for mail. She understand only English.
But the notification by mail was in german. if she click on the link, then will load the webpage in German and not in Englisch.

Thats bad for peoples they not understand other languages.
The problem is the receiver user get the language form the send request user.
Hi there,

Currently, that how it works actually. If you made any request on any certain language, for example, german, it will follow that language on any other conditions at all. But that user, can translate those email as you can see here http://take.ms/l2scY.

Thanks for your understanding
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Friday, 02 June 2017 10:52
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Aaaahhhh whats that for an answer???
Not everybody have Gmail!!!!!!
Its an issues
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Friday, 02 June 2017 12:58
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Hi there,

Currently, it will only follow what language you use on that moment only. And we cannot intelligently told your site that the other user only can understand English instead of other language. Currently, that is it normal behavior. But having said that, it would be best of you can submit a feature request regarding this issues by creating a new ticket on the forums and set it to "Feature Request", so everyone else could vote for it, the more people request on this, and we will priority consider it.

Thanks for your understanding
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Friday, 02 June 2017 14:11
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Hi there,

I have consulted this with my Developer and it seems that there are miss-understanding on my end. If you wanted to make sure that user received their own language, you have to insert 'Joomla Language' on your profile types first in order to make sure it is working as it should.

Sorry for any inconvenience caused
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Friday, 02 June 2017 14:35
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i will try now, and inform you. Thanks.
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Friday, 02 June 2017 18:34
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Hi there,

Keep us updated then
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Saturday, 03 June 2017 05:51
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Hy,

we have the same issue.
User gets mixed in english and german mail, although both are deposited in the language keys.

Regards,
Domko
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Sunday, 04 June 2017 07:16
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Hey Domko,

Can you can start a new thread so we can easier manage your current issue?
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Sunday, 04 June 2017 14:59
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