By Kenneth Koppervik on Thursday, 09 April 2015
Posted in General Issues
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In reference to this: http://stackideas.com/forums/unable-to-load-tooltip-content-error

The error is still there.
Hi Kenneth Koppervik,

Can you provide us with your Joomla backend and FTP access so we can help you check on this?
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Thursday, 09 April 2015 18:50
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Hi, I've added the details.

Note: you need to use one of the login details frontend, while the other gives you super user right back end.
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Friday, 10 April 2015 20:56
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Hi Kenneth Koppervik,

Sorry for late reply to this,

Can I have the permission to help you update to latest version and see that issues is it still persists?
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Saturday, 11 April 2015 03:36
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Yes, please try.

Can you please run a backup with Akeeba before you do so? (there are members signing up all the time and I don't know how long from when I post here and until you can do it)
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Sunday, 12 April 2015 03:07
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Hello Kenneth,

I am really sorry for the delay of this reply as it is a weekend for us here. I have tried to login to the front end with the other user account which you have provided so that I can reproduce this issue but the login is not working. How can I reproduce this issue on the site?

The initial account that you have created for us doesn't seem to face any issues at all.
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Sunday, 12 April 2015 22:35
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I just tried with the added details and they work well front end, so you can see the issue at hand.
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Monday, 13 April 2015 16:55
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Hello Kenneth,

I am sorry for the delay of this reply.

It seems like somehow your easysocial version has been reverted back to older version. I suspected it might be because of your Akeba Backup that reverting back the update that I made for your easysocial around 2 weeks ago. By the way I've helped you with the update process and the notification is appearing correctly now.

Hope these help
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Tuesday, 14 April 2015 01:03
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Nice. Perfectly handled - as always! You guys rock!
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Tuesday, 14 April 2015 15:25
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Hello Kenneth,

You are most welcome.
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Tuesday, 14 April 2015 15:37
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