By Harp Gerakin on Saturday, 07 December 2013
Posted in Technical Issues
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Hi - I just installed Komento. I selected to have the module displayed on all pages except the ones I selected, specifically the home page. However, module is still displaying on the home page. Any suggestions?
Thanks!
Hello Harp Gerakin,

I am really sorry for the delay of this reply as it is a weekend for us here.
Could you mind provide us your backend and FTP access so we can have a better look on your issue here? Please advise
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Saturday, 07 December 2013 10:28
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I face same problem, after installed the komento_1.7.1, Joomal home page and Komento Module page cannot display.

As my memory, the screen show some message about upgarde the version after the installation finished. However I ignore those message, it may skip some important alert. Please advice how to handle this situation. Thanks!
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Tuesday, 10 December 2013 01:09
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Hello Lolitta,

Could you can provide us with your Joomla backend and FTP access so we can help you check on this issues? Because we need to check some of option of Komento and see which part is mistake it. Please advise.
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Tuesday, 10 December 2013 01:58
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Sorry for MY delay! I've added backend info. Will get back with FTP info. Thanks!
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Wednesday, 11 December 2013 03:27
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Hello Harp,

I checked in your backend site, it seems like your menu "Home" set to Menu Item Type to Single Article, so the Komento will automatic detect all your single article then display the "LEAVE YOUR COMMENTS" table form.
>> http://screencast.com/t/eZFx5eOstR
I would suggest that you can try to change the Menu item type to another type on your homepage, then that Komento "LEAVE YOUR COMMENTS" table form is won't display on your homepage already. Hope this help.
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Wednesday, 11 December 2013 11:04
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