By Miroslav Ernst on Tuesday, 13 June 2017
Posted in Technical Issues
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Why is not the text written here? It is a language constant of MOD_EASYDISCUSS_QUICKQUESTION_CONTENT
Hi Zdeněk,
I am not able to replicate this issue locally(http://take.ms/RchXD). Perhaps you can provide us the backend and ftp access to the site experiencing this issue at http://stackideas.com/dashboard/site so we can help you check this out.
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Wednesday, 14 June 2017 11:43
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Access data is Arlex Wong.
Or do I have to send it to you again?
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Wednesday, 14 June 2017 15:10
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Hey Zdeněk,
It would be best if you can fill in the site details here: http://stackideas.com/dashboard/site so that we do not have to refer to past tickets for the information.
As for your issue, I could not access your ftp. Can you check and make sure there are no spaces in the following file? Refer screenshot.
JoomlaFolder/modules/mod_easydiscuss_quickquestion/tmpl/default.php
http://take.ms/BtV41

Our current office IP: 175.139.129.82
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Wednesday, 14 June 2017 16:38
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I added your IP to the list of enabled ones, which should work for you
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Wednesday, 14 June 2017 18:14
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Hey Zdeněk,
I am able to access your ftp now.
It seems the plugin System - Aixeena Clean Code along with the setting Use Clean PHP Function(http://take.ms/QFfm6) is causing the placeholder to not show.
Since I'm not familiar with this plugin, perhaps you can consult the plugin provider so they can explain more on the issue?
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Wednesday, 14 June 2017 19:11
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Thank you very much.
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Thursday, 15 June 2017 00:00
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You're most welcome Zdeněk.
Regards.
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Thursday, 15 June 2017 10:07
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