By Henryk Kusztelak on Monday, 16 March 2015
Posted in Technical Issues
Replies 9
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Hi.
I have a problem with module Popular Blog Post and Disqus comment link.
I have set routing type: Menu Item - and now post title redirect me correctly. Before that Post title was linking wrong to: /component/easyblog/entry/"entry_title"?Itemid=435 (that redirect me on my main page with this url in browser).
Now post title is linking like this: /blog/entry/"entry_title" what is good and redirect me on post site, but comment link is still linking like this: /component/easyblog/entry/"entry_title"?Itemid=435#disqus_thread what is a bad link which redirect me on main page with this link in browser.
How i can change comment linking to: blog/entry/"entry_title"#disqus_thread - becouse this is good link.
Hi Henryk,

Can you please provide us with backend access and FTP access so that we can have a better understanding of your issue. We need this access in order to debug this issue on your site so that we can assist you much quicker.

Please advise.
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Monday, 16 March 2015 22:32
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Hi.
Done.
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Tuesday, 17 March 2015 16:56
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Hi,

I unable to access to your backend.
You do not have access to the administrator section of this site.
Here is my screenshot: http://screencast.com/t/3KOEsCGMOTXV .

I also cannot access your FTP.
Could not connect to server
Server said: Login incorrect.


By the way, can you please provide us any appropriate screenshot so that we can understand this better.

Please advise.
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Tuesday, 17 March 2015 18:20
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I correct and check all info, now everything should work.
Here is the screen: http://www.screencast.com/t/bkn8hZXBuUl
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Wednesday, 18 March 2015 17:58
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Hello Henryk,

It seems like the comment integration 'disqus' is causing the issue as when I turned off disqus comment and use built in comment by easyblog the url is shown correctly. By the way the provided FTP still not working for here. Can you provide us with the correct FTP access so we can further check on the issue?

Please advise.
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Wednesday, 18 March 2015 18:25
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Hi.
I chceck ftp in browser and Fillezilla and it work for me. I send it again, maybe i make a typo.
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Wednesday, 18 March 2015 18:38
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Hello Henryk,

I am sorry for the delay of this reply.

The FTP access still not working for me . Refer my screenshot here, http://screen.stackideas.com/2015-03-19_1111.png
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Thursday, 19 March 2015 11:12
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Hi.
I couldnt see what i write, maybe is a still some typo. Could you please send me prv with ftp access i send you in this thread ?
I try this in 3 ways and it was working for me.
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Thursday, 19 March 2015 17:09
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Hello Henryk,

I am sorry for the delay of this reply.

Can you send the information to our helpdesk here, https://crm.stackideas.com so that we can continue to investigate the issue?

Please advise
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Thursday, 19 March 2015 20:24
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