By Paquin on Wednesday, 29 March 2017
Posted in General
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Hi !
We are currently doing a major maintenance on our live site. Unfortunately, our licence is still on our pre prod name and block our updating process. Would it be possible to modify it ASAP
Please

domaine name is : http://e-sphere.estaca.fr/

Thanks
Marie-France
Hello Paquin,

I have updated the domain for your license to e-sphere.estaca.fr
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Wednesday, 29 March 2017 21:30
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Great ! thank you sooo much !! I was starting to have cold shiver !!!
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Wednesday, 29 March 2017 21:31
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it's weird..How come I still have a warning message about "running on an out dated version..plus the Easy Social CSS seems gone !!!
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Wednesday, 29 March 2017 21:35
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I believe the reason why you are getting this is because the css aren't rendering. Is this a migration from another site? I would suggest that you install EasySocial again to ensure that the files are all in place.
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Wednesday, 29 March 2017 21:49
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Hello ! No it's not a migration from another site. I did run another installation and the problem is still happening
it's very weird !
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Wednesday, 29 March 2017 21:53
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Perhaps if you could provide us with the back end and FTP access to look into this? The supported domain will never cause such an issue. It's mainly only for support requests and installation over the network and that's about it.
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Wednesday, 29 March 2017 21:59
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Hello
We could not have easySocial 2.0 work on our production server and thus we had to reinstall a backup.
It look like half of the extension was not install, plus major CSS problems both front and back end !!!??? It's curious because we test it in our development environment and it works well. We will search for answer tomorrow. And come back to you.
have a great evening
Marie-France
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Thursday, 30 March 2017 01:00
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I would suggest that start a new thread on our forum if the issue still persists so it will be easier for us to manage your issue.
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Thursday, 30 March 2017 10:29
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Hello Mark and Arlex,
Perfect I will start a new thread when we will go for another try on up grading...and if the problem is still there.
have a great day
Marie-France
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Thursday, 30 March 2017 15:22
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Thanks for understand.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Thursday, 30 March 2017 15:47
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