By Michael on Thursday, 29 November 2018
Posted in General
Likes 0
Views 457
Votes 0
Hello,

Our ES mobile template does not respect our joomla session handler. Users logged in via mobile browser are prompted to login again after 10-15 mins.

Kindly assist and this causing some complaints

Thanks
Hi there,

I tested this on mobile and seems to works fine without any issues as you can see attached files(in 20 minutes time). Do note that i didnt close my apps(Safari) and just left it like that. May i know that your users closed them? If yes, it should logged you out and required you to log-in again.

Please advice.
·
Thursday, 29 November 2018 11:07
·
0 Likes
·
0 Votes
·
0 Comments
·
Hmm,

I am not sure why. I also seem to notice this primarily happens on the safari browser.

Anyway thanks.

Cheers!
·
Saturday, 01 December 2018 21:17
·
0 Likes
·
0 Votes
·
0 Comments
·
Thanks for updating Michael, glad that your issue is resolved now.
·
Sunday, 02 December 2018 14:42
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post