Mobile Responsive?
By Dave Parker on Tuesday, 08 November 2016
Posted in Technical Issues
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Hi Guys.
I've been alerted to the fact that when viewing my website on a mobile device, that ES is "broken". Having checked it myself, I can confirm this. ES doesn't become responsive as I've seen in previous versions. To ensure it's not something I've done, I have turned off Pagespeed, and disabled Cloudflare. I've also removed all customisations I did. I'm using the Joomshaper Revibe template. I have tried switching to a built in template to see if it was the Joomshaper template causing the issue, but I experienced the same issues.
Is this a known issue?
Dave
Sorry, please try this instead
Mark
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Tuesday, 08 November 2016 22:25
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Hi.
Ok... after reading through some posts on here, I now see why when viewing the website on a browser it won't automatically resize ES to make it responsive without changing the Agent.
However...
See the attached screenshot. This was taken using Firefox on a HTC One A9. As you can see, ES is not being responsive. On the same phone using Android's Google, it works! So maybe this is an issue with Mobile Firefox? Currently using Android V 49.0.2 (Rel. October 20 2016).
Hope that helps.
Dave
Dave Parker
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Tuesday, 08 November 2016 21:21
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Hello Dave,

Hm, this is most likely because the user agent isn't being detected for Firefox on HTC One. Could you please provide me with the result when you access https://veeaarr.com/index.php?option=com_easysocial&debug=1 with your mobile device and Firefox?
Mark
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Tuesday, 08 November 2016 22:00
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Hi Mark.
The returned string is:

Mozilla/5.0 (Android 6.0.1; Mobile; rv:49.0) Gecko/49.0 Firefox/49.0

Does that help?
Dave
Dave Parker
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Tuesday, 08 November 2016 22:13
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Hello Dave,

I see, I think the Mozilla/5.0 in front seems to be messing with the detection. Can you download the attached file below and upload it into /administrator/components/com_easysocial/includes/responsive/ ?
Mark
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Tuesday, 08 November 2016 22:24
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Hi Mark...
Perfect! Fixed the issue. You're a star
Dave
Dave Parker
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Tuesday, 08 November 2016 22:34
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Thanks for updating Dave, glad that the issues are resolved now
Mark
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Tuesday, 08 November 2016 22:39
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