Mobile menu not displaying
By Michael on Monday, 16 February 2015
Posted in Technical Issues
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Hello,

The mobile menu isn't displaying on iPhones and iPads.

I will appreciate your help.

Cheers!
Hello Michael,

I am not sure where you insert the codes, but for the toolbar issues you will need to insert the css codes below into /media/jui/css/bootstrap-extended.css 
body div#fd.es .es-toolbar .es-toolbar-wrap > .fd-nav > li {

float: left;

}
Chang
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Tuesday, 24 February 2015 10:42
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Hi Michael,

I am sorry. I can't access your site.
Username and password do not match or you do not have an account yet

By the way, may I know which ES version you're using currently? If it is an older version, can you please update it to the latest?
Please advise.
Yasser Ibrahim
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Tuesday, 17 February 2015 00:52
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Hello!

You should be able to access it now using the same details.

I'm using version 1.3.17

Cheers!
Michael
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Tuesday, 17 February 2015 01:00
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Hi Michael,

I am sorry, but I still can't login to your site. Perhaps you haven't activate our access yet.
Username and password do not match or you do not have an account yet.

By the way, I believe this issue is mostly because of your responsive template which hides the menu when displaying in narrow/mobile view.

Please advise.
Yasser Ibrahim
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Tuesday, 17 February 2015 01:38
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I've provided new backend details.

I've not changed my existing template which has never presented such issues in the past so I doubt that. Hopefull you should be able to access the backend now.
Michael
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Tuesday, 17 February 2015 01:45
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Hi Michael,

I am sorry for the late reply.
I'm hitting this when accessing your site:
Not Found
The requested URL /administrator was not found on this server.

Please advise.
Yasser Ibrahim
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Tuesday, 17 February 2015 11:37
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this is the same problem as me
http://stackideas.com/forums/mobile-menu-issues
Thorsten Behr
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Tuesday, 17 February 2015 15:46
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Hello Mohd,

In the middle of sort out some hosting issues. Will get back to you once addressed. Thanks for your patience.

Cheers!
Michael
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Tuesday, 17 February 2015 16:06
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Hi Michael,

I am really sorry.
I can't access to your site: http://screencast.com/t/ZIW7Y1dMI . It seems like this site does not exist anymore.

Please advise.
Yasser Ibrahim
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Tuesday, 17 February 2015 16:56
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Hello Mohd,

Seems you missed my previously edited message. just sorting out some hosting issues. Once addressed, I'll let you know. Once again, thanks for your patience.

Cheers!
Michael
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Tuesday, 17 February 2015 17:02
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Hi Michael,

Oh, I am really sorry. Please update us back when your hosting issue is fixed.
Yasser Ibrahim
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Tuesday, 17 February 2015 17:29
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Hello Mohd,

We're back up and running. Have attached the site details again just in case.
Michael
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Wednesday, 18 February 2015 10:44
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Hello Michael,

Is it possible for you to provide us with the FTP access please? We need to make some modifications to the files on the site.
Mark
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Thursday, 19 February 2015 00:00
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Hi Mark.

Sorry for getting back so late. Was down with a flu. FTP details provided below.

Also, when a user enters a wrong passwords , they get error message as per attached image, and not a prompt advising of incorrect username or password. Kindly look into this too.

Cheers!
Michael
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Saturday, 21 February 2015 16:37
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Hello Michael,

I am really sorry for the delay of this reply as it is a weekend for us here. I can't seem to login to your back end and the reason that you are getting that error is because Joomla is unable to write to the log file for invalid login attempts. You can disable the Joomla plugin "System - User Log" if you want to disable logging.
Mark
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Sunday, 22 February 2015 16:31
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Hello Mark,

Thanks, disabled the user log and all works fine now.

Am positive the backend details are accurate. I just accessed it. Find same attached again
Michael
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Sunday, 22 February 2015 17:21
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Hello Michael,

I am really sorry for the delay of this reply as it is a weekend for us here. I have applied some fixes for you on the site, can you give this a try again?

Just in case anyone else facing similar issues, download the attached file and upload it into /components/com_easysocial/themes/wireframe/toolbar/
Mark
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Sunday, 22 February 2015 19:48
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Thanks Mark.

All seems well.

Cheers!
Michael
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Monday, 23 February 2015 00:42
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Hello Mark.

I think I spoke too soon.

The menus in the tool bar are now totally displaced. See attachment.
Michael
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Monday, 23 February 2015 00:48
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Hello Michael,

You will need to insert css codes below into your template stylesheets.

body div#fd.es .es-toolbar .es-toolbar-wrap > .fd-nav > li {

float: left;

}
Chang
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Monday, 23 February 2015 12:16
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Hello Chang,

I've added this but I see no difference. Toolbar on desktop browser in fine but still appears as per previous attachment on mobile and tablet.

I might be missing something. Will appreciate your help.

Kind regards

Michael
Michael
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Tuesday, 24 February 2015 03:43
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Thank you.
Michael
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Thursday, 26 February 2015 06:17
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Hi Michael,

You're welcome. If you have anymore question, please do not hesitate to ask us.

Have a nice day ahead.
Yasser Ibrahim
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Thursday, 26 February 2015 10:33
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