By Meagan Hooper on Wednesday, 21 June 2017
Posted in General Issues
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Hi All,

I wanted to see if you had any further development on creating an EasySocial app or if the EasySocial app by AppCarver is still the best option.

Thank you!

Meagan
It progresses ... but very slowly...
The Alpha 2 version is available on the AppStore and Google Play.
You have to test it.https://appcarvers.com/blogs/entry/update-on-the-brand-new-easysocial-app-alpha-2-based-on-unite

This is much better than before but far from being perfect.
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Wednesday, 21 June 2017 22:49
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Thanks, Philppe,

Our users actually prefer the EasySocial mobile responsive website over the App Carver apps. Therefore, what we'll do is create an 'App Skin' and simply redirect to the URL (mobile responsive site.)

Our users have two pieces of feedback for the mobile responsive site interface:

1) Share what's new.... (Stream + Docker bar box)

- Can this box (Stream and Docker box) be much longer on mobile? It's too tiny on mobile for users to want to post on mobile.

(2 screen shots attached 5054 / 5055 show that the share box is pretty small for both the stream and docker.)


2) Too many share icons (Docker share box)

- Can we remove some of the share icons on the mobile responsive view such as pencil, announcement, event, file?

The more options, the less likely users are to use it. Icons Write / Link should be the same default option. Therefore, you only need icons for write, photo, video, polls.

3) Staying logged in on mobile

Our Joomla session setting is set to 10,080 minutes. However, on mobile, users have to login every hour / day when they receive a notification.

Sometimes Docker will show that a user is NOT logged in, but if we click the home icon, it will show that we ARE logged in. So a user always thinks they need to login on mobile.

(2 screen shots attached 5052 / 5053 show that a user is not logged in, but then I click the home icon and I am logged in.)

**Do you experience this with the EasySocial software on mobile, too?

How can mobile users stay logged in?
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Thursday, 22 June 2017 01:27
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Hello Meagan,

Are you using an app container to wrap the site? To be honest, we don't really have any experience with native apps but if your app developer that wrote the native app to render a browser within it, I believe it could perform "specific pings" to the site on the background. That could keep the session alive (This is something we do in EasyBlog too when you are composing)

Having said that, I am not sure to be honest if native mobile apps allows that.
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Thursday, 22 June 2017 01:30
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Hi Mark,

I'm referring to the mobile responsive URL (website on phone) in all cases.

By creating an 'App skin, it would simply redirect to the website on mobile.
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Thursday, 22 June 2017 01:36
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1) Share what's new.... (Stream + Docker bar box)

Unfortunately that was not possible to increase that textarea box in mobile.

2) Too many share icons (Docker share box)

May i know which page you saw these icon from the story panel form? Because we already switch to display as word instead of icon now.

3) Staying logged in on mobile

Perhaps you can download my attached file and replace into JoomalFolder/plugins/system/docker/themes/default.php and see how it goes? What this modification code is included a "remember me" hidden input , once the user login from docker, it will stay logged in until your user session expired.

Note : before you replace the file you have to backup your original file first.
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Thursday, 22 June 2017 11:28
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And the Mobile Web Template is not the solution ?
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Thursday, 22 June 2017 20:35
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Hi Arlex,


1) Share what's new.... (Stream + Docker bar box)

Unfortunately that was not possible to increase that textarea box in mobile.

--->You can't increase the box length pop-up from docker on mobile?

2) Too many share icons (Docker share box)

May i know which page you saw these icon from the story panel form? Because we already switch to display as word instead of icon now.

---> When I click the Docker lighting bolt on mobile, it shows 8 icons. Too many options for users. They just want link, photo, video, poll.

There are also 8 icons on Docker desktop, but it doesn't bother users on desktop.

3) Staying logged in on mobile

Perhaps you can download my attached file and replace into JoomalFolder/plugins/system/docker/themes/default.php and see how it goes? What this modification code is included a "remember me" hidden input , once the user login from docker, it will stay logged in until your user session expired.

Note : before you replace the file you have to backup your original file first.

---> Thank you - we'll load
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Thursday, 22 June 2017 20:35
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Hi Philippe,

Our users actually like the EasySocial mobile responsive site WITHOUT the Mobile Web Template.

They prefer the notification icons in the docker bar only. Our users feel the notification icons at the bottom of the screen are too busy, too crowded.

In general, having fewer options, fewer places to click makes it easier for new users to get started.
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Friday, 23 June 2017 00:03
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hey Meagan,

Unfortunately that was not possible to increase that textarea box in mobile.

--->You can't increase the box length pop-up from docker on mobile?

Yes, based on what i see the code, that textarea box height is controlled by the Javascript, if you content more than that area, it will auto append the height.

2) Too many share icons (Docker share box)

May i know which page you saw these icon from the story panel form? Because we already switch to display as word instead of icon now.

---> When I click the Docker lighting bolt on mobile, it shows 8 icons. Too many options for users. They just want link, photo, video, poll.

There are also 8 icons on Docker desktop, but it doesn't bother users on desktop.

You can apply following CSS into your template custom css file, so it will hide it on the docker quick post dropdown area.


#es.es-docker .es-story-panel-buttons [data-story-plugin-name="broadcast"],
#es.es-docker .es-story-panel-buttons [data-story-plugin-name="event"],
#es.es-docker .es-story-panel-buttons [data-story-plugin-name="files"] {
display: none !important;
}
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Friday, 23 June 2017 00:08
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Hi Arlex,

Thank you for the css hack for Docker status bar. It worked well.

We uploaded your Docker 'remember me' file. However, there is no change.

Steps to replicate the issue below:

1) Our users use EasySocial as a mobile responsive site (Safar browser) and Apple 'Home Screen App.'
Images: 5085 / 5074 / 5075 / 5076

2) Users will login using EasySocial quick form and check the box 'Keep me logged in' OR login with Docker on the mobile site or App skin shortcut.

3) Users will then close the mobile browser page or navigate to another safari webpage or open another application.

*When they return to the App skin shortcut (webpage) or click an email notification (opens a new mobile safari page), Docker always appears to be logged out.
Images: 5081 / 5084

4) Even though Docker appears to be logged out, I know I'm logged in because I can still see user comments. When I click on the Docker 'home' icon, it takes me to the EasySocial homepage and it shows I am now logged in (Using the App skin shortcut and mobile site.)
Images: 5082 / 5083

**This is very confusing to users because Docker appears to show them logged out on mobile, even though they're logged in. This happens every time they open our 'App Skin' webpage shortcut or when they open an email notification on mobile.

Any advice?
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Saturday, 24 June 2017 00:16
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I do not know if it is just me but I have the feeling there is a lot of interest in getting the mobile/app experience nailed.
It is possible that "Eileen O'Donnell" will offer an alternative to Techjoomla/App Carver at some point...
Maybe you want to join this thread here?
https://stackideas.com/forums/anyone-post-favorite-site-using-si-mobile-app-template

IMHO I believe that an amazing mobile/app is the single best way for SI to nail more customers...

When I finally launch my shop I see most of my customers on mobiles.
Watching videos.
And discussing stuff.

Like it is not as if I am making Hollywood/Bollywood block busters
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Saturday, 24 June 2017 16:53
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Yes, Mobile browsing should be the number one priority for Stackideas, as the smartphone is the priority support today.
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Saturday, 24 June 2017 18:15
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Hi Paul,

From what I've seen, companies are no longer investing in mobile applications because they are too time consuming to develop for multiple devices / OS and maintain the constant updates.

Rather, I see companies investing in mobile responsive web pages only. Given that users can 'bookmark' any webpage to their home screen with an icon, there is no need to build a unique customized application per OS.
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Saturday, 24 June 2017 22:08
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Hi Philippe,

Yes - I agree, all users want to use EasySocial on their phones / tablets.

For our users, the only issue we have is that a user appears logged out on Docker (when they're really logged in). This happens when they use the mobile site 'booked marked as a home screen icon' or navigate to a new mobile browser windown.

Once the 'staying logged in' or 'appearing to stay logged in' issue is resolved, any remaining issues should be slight styling.

Example, users want a longer 'status update' box to type their updates. Or sometimes they can upload photos, but then the 'share' button becomes hidden and they can't share.
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Saturday, 24 June 2017 22:11
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Yes I'm agree with Meagan. The web app has a bright future.
The Mobile Web Template is a good example.
But Stackideas must go further, and do not settle for the current version (as it is not without imperfection).
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Saturday, 24 June 2017 22:13
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Hey Meagan,

I am really sorry for the delay of this reply as it is a public holidays for us here.

hank you for the css hack for Docker status bar. It worked well.

We uploaded your Docker 'remember me' file. However, there is no change.

Steps to replicate the issue below:

1) Our users use EasySocial as a mobile responsive site (Safar browser) and Apple 'Home Screen App.'
Images: 5085 / 5074 / 5075 / 5076

2) Users will login using EasySocial quick form and check the box 'Keep me logged in' OR login with Docker on the mobile site or App skin shortcut.

3) Users will then close the mobile browser page or navigate to another safari webpage or open another application.

*When they return to the App skin shortcut (webpage) or click an email notification (opens a new mobile safari page), Docker always appears to be logged out.
Images: 5081 / 5084

4) Even though Docker appears to be logged out, I know I'm logged in because I can still see user comments. When I click on the Docker 'home' icon, it takes me to the EasySocial homepage and it shows I am now logged in (Using the App skin shortcut and mobile site.)
Images: 5082 / 5083

**This is very confusing to users because Docker appears to show them logged out on mobile, even though they're logged in. This happens every time they open our 'App Skin' webpage shortcut or when they open an email notification on mobile.

It seems like I can replicate this issue in my Android device as following your similar step at above.
Perhaps you can start a new thread and provide us with your FTP access so we can troubleshoot this issue?
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Monday, 26 June 2017 16:50
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