Mobile App new user registration issues
By Michael on Saturday, 25 January 2020
Posted in Native Mobile App
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Hello Team

Testing with an iPhone 7S

1. The Register Now button is barely accessible - PIC 1

2. New users cannot enter their surname when registering, the navigation button blocks entry - PIC 2

3. If a new user mistakenly enters info is login details, once login error message appears, the user cannot access the " -Registration" button again. App will keep trying to log the new user - PIC 3

4. Once a user provides their email details for activation link, the screen goes blank (white), no activation link is sent BUT the user is actually created on the site -- PIC 4
Thanks for your input on this Michael! Appreciate it very much! By the way, did you mean iPhone 7 ? I don't recall Apple releasing iPhone 7s

Also, in the future, can you kindly please stick to 1 issue per ticket? It makes it impossible for us to link tickets from our internal tracking system to keep track of the issues.
Mark
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Sunday, 26 January 2020 18:03
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Lol my bad yeah it’s 7

Oh ok! Hmmm I thought by opening this one I could log them all together. No worries

Cheers!
Michael
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Sunday, 26 January 2020 19:20
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Thanks for updating Michael! Ah, we actually create one ticket for every issue reported as that is the only way for us to keep track of issues. Every ticket logged on our helpdesk will be linked to a ticket on our issue tracker. This would allow our team members to refer back to the original problem (logged into the ticket).
Mark
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Sunday, 26 January 2020 19:43
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Ahhh got you! I will make sure to do that going forward:D
Michael
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Sunday, 26 January 2020 22:47
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Thanks for understanding Michael! Appreciate it very much!
Mark
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Sunday, 26 January 2020 22:58
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