By david.bruehlmeier@sozialinfo.ch on Saturday, 11 November 2017
Posted in Technical Issues
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If I send a reminder email to users who have not yet activated their account, they will receive the Reminder Email, but without any text. see the screenshot.
The two language strings are probably wrong.
Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

Perhaps you can try to check your site current template whether got create any template override for Easysocial email content in previously? if yes, can you try temporary rename it and see how it goes?

Because we did updated those language constant in Easysocial 2.1.

By right, it should use this :


COM_ES_EMAILS_REGISTRATION_THANK_YOU_FOR_REGISTERING
COM_ES_EMAILS_REGISTRATION_ACTIVATION_ALTERNATIVE
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Sunday, 12 November 2017 10:28
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Perhaps you can try to check your site current template whether got create any template override for Easysocial email content in previously?

I would not know where to look where the override is placed.
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Sunday, 12 November 2017 23:12
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Hi Martin,

I cannot replicate the issue on your site. Tried registering as a new user and the email is translated properly(http://take.ms/VCuxu).

Am I missing something here? Maybe you can test again with new registration?
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Monday, 13 November 2017 13:55
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Hi Raymond
The activation email is not affected. It concerns the e-mail that I trigger in the backend as a reminder to members who have not completed the activation. In the english language file I have saved the missing language strings as a solution until the cause for the problem is found. see screenshot.
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Tuesday, 14 November 2017 03:45
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Hey Martin,

I can replicate the issue now since you mentioned manually triggering the activation email from the users listing.

I will log this in our tracker so it can be addressed.

In the meantime, I have helped you apply the fix in the following file: JoomlaFolder/components/com_easysocial/themes/wireframe/emails/registration/reactivate.php
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Tuesday, 14 November 2017 10:50
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Thank you Raymond:D
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Wednesday, 15 November 2017 03:27
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You are most welcome Martin
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Wednesday, 15 November 2017 06:02
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