By William Leal on Wednesday, 19 June 2019
Posted in General Issues
Replies 7
Likes 0
Views 549
Votes 0
I'm using EasyBlog 5.2.12 (planning to update to 5.2.14 but decided to ask this first).

It's configured to send emails to subscribed users. A post was made on 6/17. I received a copy of it but others did not.

In Mail Activities, the latest post mailing is shown as 6/16. There are no mailings shown for 6/17.

Any ideas?

On a related area, I'd like to show more mail activity. Is there a way to do that?
Hey there,

It's configured to send emails to subscribed users. A post was made on 6/17. I received a copy of it but others did not.

In Mail Activities, the latest post mailing is shown as 6/16. There are no mailings shown for 6/17.


I just checked on your mail activities. It did send it out to your subscribers. Am I missing anything? https://take.ms/CAVqN

On a related area, I'd like to show more mail activity. Is there a way to do that?


Can you explain more about it so that we can have a better understanding of it?
·
Thursday, 20 June 2019 11:36
·
0 Likes
·
0 Votes
·
0 Comments
·
The screenshot you provided is for a post from 6/19. The one in question is 6/17.
·
Thursday, 20 June 2019 19:53
·
0 Likes
·
0 Votes
·
0 Comments
·
Hey there,

Currently, we have no idea why is it only happen on that particular post.

But we had tried to resend the notification of that particular post and it is working fine as shown in the screenshot. https://take.ms/eGTEg

Can you monitor again and if this happens again, try to remember what have you done before this happens so that we can have a better check of it?

Do keep us updated.

For your information, when we had removed the pending emails of it but somehow your cronjob had sent out a little of pending emails of that particular post already. https://take.ms/x9MeOZ
·
Friday, 21 June 2019 11:45
·
0 Likes
·
0 Votes
·
0 Comments
·
OK.

Is there some way to see more of the email activity history? As it stands, history is soon lost and it's difficult to diagnose this kind of problem.
·
Friday, 21 June 2019 16:13
·
0 Likes
·
0 Votes
·
0 Comments
·
Hey there,

Do you mean that you want to see the emails record that has been deleted in the mail activities?
·
Friday, 21 June 2019 21:49
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post