Might be a Info Error
By Lewis Teo on Thursday, 25 June 2015
Posted in Wanderers
Replies 7
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Views 1K
Votes 0
Hi, I was informed by users of the below:

After requested for password reset and upon entered the Verification code, was told "Sorry, this is not the e-mail associated with your account, please try again.". this message is wrong as password reset in the same window function fine.

This could be an error in the info part.

Ref attached.

Easysocial Version 1.3.28
Hello Lewis.

I am really sorry because I can't replicate this issue in my local.

Can you provide us with Joomla backend and FTP access so we can check on this issue directly?
Izzan Akmal
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Thursday, 25 June 2015 14:23
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Hi Izzan, email with login crudential sent to your personal email.

TIA.
Lewis Teo
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Thursday, 25 June 2015 14:41
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Hello Lewis.

You can put your access under the site details. Only stack ideas team can view the details. http://screen.stackideas.com/2015-06-25_1442_001.png
Izzan Akmal
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Thursday, 25 June 2015 14:43
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Details provided.

TIA.
Lewis Teo
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Thursday, 25 June 2015 14:49
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Hello Lewis.

After I set this setting to OFF - caching disabled, I don't this issue anymore on your test site.

http://screen.stackideas.com/2015-06-25_1617.png

Please advise
Izzan Akmal
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Thursday, 25 June 2015 16:21
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Noted with thanks.
Lewis Teo
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Thursday, 25 June 2015 16:26
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Hello Lewis.

You're welcome. Have a nice day
Izzan Akmal
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Thursday, 25 June 2015 16:30
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