By Haki Saki on Wednesday, 07 December 2016
Posted in General
Replies 7
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When you search for a member/user and click on their link it does not go to their profile but to recent activity stream - My community menu item is set to dashboard (as per another post on this issue) but still not working properly - please advise.
Hi there,

It seems that we cant replicate these on our local and i have tried to access your FTP using credentials given but it seems that your given credentials is not valid . Can you provide us with valid access credentials for further check on this issues?
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Wednesday, 07 December 2016 13:43
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I updated our FTP info the last time you requested it last week...I just did it again
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Wednesday, 07 December 2016 14:35
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Hi there,

I can access your FTP now. Thanks for it .

After checking through your site, it seems that "System - Language Filter" have caused this issues to happen. Since your site is not multilingual site, i have disabled it and it should works fine now. Please give it a check and see how it goes.
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Wednesday, 07 December 2016 17:10
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The search works now but when you click on a user it reverts back to their Long URL - https://www.website.com/397-username

We have the URL shortener so that should no longer show (397 in this example)
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Friday, 09 December 2016 05:33
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Hi there,

Sorry for any inconvenience caused. I have forgot to turn off "Append User's ID" on your url shortener plugin. I habe turned it off and it should be working fine now.
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Friday, 09 December 2016 09:55
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Still doesnt seem to work
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Saturday, 10 December 2016 03:38
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The reason that the url has id is because those urls are cached in Smart Search. I have purged the Smart Search and the urls are generated correctly now.
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Saturday, 10 December 2016 14:25
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