By Adam on Sunday, 15 December 2013
Posted in General Issues
Replies 11
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I built a site locally and all was working fine. But since uploading to my webserver, several features have stopped working. Now media uploads and the toolbar icons broken - I can't change avatar, cover photo, or upload photos. Media uploads for EasyBlog is also broken.

Since it was working locally, my best guess is that the issue relates to server configuration, or to Akeeba Admin Tools (the only extension not installed locally).
Hello Michael,

Ah, sorry I missed your screen shot earlier. To fix the misalignment, add the block of css codes below into your template's css file,


div#es-wrap select, div#es-wrap input[type="file"]
{
height: auto !important;
}


As for the issues with EasyBlog, it looks like this is probably caused by the admin tools plugin. It looks like all of the AJAX calls are being returned with the errors shown here, http://screencast.com/t/0O8sUs8F . Can you try turning the admin tools plugin and give it a try again?
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Wednesday, 18 December 2013 02:04
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Hello Adam,

I am really sorry for the delay of this reply as it is a weekend for us here. I have tried to access your site and most of the feature seems to be working fine here. Am I missing anything here?
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Sunday, 15 December 2013 17:36
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Something odd is happening here...

Accessing the site using Mozilla 25.0.1 via http://www.domain-name.com produces the errors I described above, but accessing via just domain-name.com (ie no www) most of the errors disappear. I have tried manually deleting all of the files from the Mozilla cache directory, but the problem persists. The issue doesn't happen with Chrome.

In all cases, I am unable to upload media via the EB Media Manager. When I click the Upload Media button, nothing happens.
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Monday, 16 December 2013 00:43
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FYI, Upload Avatar and Upload Cover popups are misaligned (see attached).

I had a similar problem with ED Upload Attachment, which was fixed by adding the following code to the template CSS:

#discuss-wrapper input[type="file"]
{
border: 0;
padding: 0;
margin: 0;
box-shadow: none;
-moz-box-shadow: none;
-webkit-box-shadow: none;
}


Can you tell me what code I need to do the same for ES Upload Avatar and Upload Cover?
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Monday, 16 December 2013 01:34
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Hello?
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Monday, 16 December 2013 23:06
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Hello Adam,

I am sorry for the delay of this reply, I just got back from my vacation over the weekend. Based on the error that you have mentioned, it looks like it's most likely that you have set the $live_site property in your configuration.php and enforcing that everyone accesses the site with a specific url structure. Can you leave the value blank?
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Monday, 16 December 2013 23:10
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That seems to have fixed the www aberration. Many thanks Mark!

Any chance you could also help me with:


  • Upload Avatar and Upload Cover popups misalignment issue, and
  • the Easyblog Media Manager issue.


both mentioned above.
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Tuesday, 17 December 2013 02:51
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Hello Adam,

Sure, but I actually need to know what issues do you have with both of these. Can you please provide me with some screen shots?
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Tuesday, 17 December 2013 12:43
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Hi Mark

I'm not certain what extra information I should provide re the ED "Upload Avatar" and "Upload Cover" popups misalignment issue. I've already attached a screen shot above which shows the misalignment. In addition, I've also posted a copy of the code that fixed the problem when I had (what I assume is) exactly the same issue with ED attachments.

Regarding the EB issue, the "Upload Media" button is on the screen that appears after you click "Select Blog Image" from the EB Frontend. I have attached a screen capture of the frontend and the "Upload Media" button, in case it's unclear which button I'm referring to. As mentioned above, when I click the "Upload Media" button, nothing happens.

Also, when I click the "Upload a Media" link on the EB frontend, subsequently clicking "Add media" and selecting images (all under 1MB) produces HTTP errors (see attached).

I hope that helps. Let me know if you need further clarification.

Cheers


Adam

PS Sorry for posting EB support issues in the ES category, but I initially suspected ES and EB the issues were connected.
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Wednesday, 18 December 2013 00:02
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Mark, your css code fixed the alignment issue

The Media Uploads issue is indeed related to Admin Tool's "DFIShield". I am talking to Akeeba about a solution.

Many thanks for you assistance Mark!
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Thursday, 19 December 2013 14:54
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Hello Adam,

You are most welcome. Glad that your issue is solved.

Thanks!
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Thursday, 19 December 2013 17:19
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