Media Manager uploading issue
By Christopher Straßer on Thursday, 04 May 2017
Posted in Technical Issues
Replies 10
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Hi,

it looks like the new media manager still is a bit buggy. I uploaded a large amount of pictures into different folders and one inside the main folder of the article I currently edited. I then tried to set the image in the "root directory" as my post cover but was unable to select it. I then closed the composer and re-opened my article again. When I tried adding a post cover from the media manager again, I was presented with the view attached. Some pictures left their folder I uploaded them to and are no in the "root directory".

Cheers,
Chris
Hi there,

It seems that everything is working as it should from my local. By the way, based on your screenshot, if i am not mistaken, it will shown all images on your post if you viewing 'This Post' sections, as it will list all image on your current post. Please advice.

Maybe i have replicated them wrongly, can you maybe provide us with video or steps on how to replicate this for further check on this?

Please advice.
Abdul Warith Norudin
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Thursday, 04 May 2017 11:05
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"This post" does list all images if I didn't upload them into separate folders. But if I uploaded them into separate folders they should not show up in the "root". I don't know how the sorting was screwed up, I haven't been able to replicate this yet either. Seems like it was some JS glitch or something?! I will notify you if that ever happens again.
Christopher Straßer
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Thursday, 04 May 2017 16:18
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Hi there,

Maybe got some glitch or maybe some how got accidentally you upload those image on the "Root" directory. By the way, kept us updated then if in case you can replicate those.
Abdul Warith Norudin
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Thursday, 04 May 2017 16:46
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No, I didn't upload them to the root because I was in the cam directory. Also, as I mentioned above, I wasn't able to select once image I uploaded to the root and then closed the composer and ONLY AFTER THIS, the pictures have been visible in the root directory instead of cam.
Christopher Straßer
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Thursday, 04 May 2017 16:51
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Hi there,

Yes i am sure you didn't do that. There are some possibilities and others thing to be counted for. By the kept us updated once you manage to replicate them.
Abdul Warith Norudin
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Thursday, 04 May 2017 17:06
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Today it happened again - seems to be a random issue. I uploaded a bunch of picture into a sub-folder of a post and one of those pictures was placed both inside the sub-folder and outside of it into the root directory. Also, some pictures have been uploaded twice. Check the screenshots for reference.
Christopher Straßer
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Thursday, 11 May 2017 17:06
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Hey Christopher,
I could not replicate this either.
Just to make sure, in the past, you did not upload those images through these methods right(http://take.ms/3jdNGl)? Because using these methods also uploads them into the root folder.
If not, then there is still no solid way for us to replicate this. Until then, you have to continue observing your image upload process and see if you can find a definite way to replicate the issue.
Raymond
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Thursday, 11 May 2017 18:21
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I did upload it from the media manager as usual, not with the post cover feature. The issue pops up randomly, there is nothing I can do to trigger it.
Christopher Straßer
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Thursday, 11 May 2017 19:38
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Perhaps you can check my video here and see is it i reproduce this issue correctly? -> http://take.ms/HNu51

If yes, that was difficult to reproduce this issue at all the time, perhaps you can provide us that user account which having this issue so we can try replicate and see whether can replicate the issue?
Arlex Wong
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Friday, 12 May 2017 12:51
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