Media Manager - inserting images from a subfolder results in an empty/broken icon
By Shark IT on Monday, 09 December 2013
Posted in Technical Issues
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Hello,

When using the Media Manager to insert an image from a sub-folder, it appears as a broken icon (no image). However, when I insert an image from the root folder of Media Manager, it appears fine.

It seems like a permissions issue - any solution??

Thanks in advance.
Hello Shark IT,

Yes, because all the image format should be ( lowercase ) 


Example : jpg,png,gif,3g2,3gp,aac,f4a,f4v,flv,m4a,m4v,mov,mp3,mp4,zip,rar,7z,pdf,doc,docx,ppt,pptx,xls,xlsx

You can check it from your backend > Easyblog > Setting > media tab > http://screencast.com/t/lU8l34JQNGN
Hope this help.
Arlex Wong
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Wednesday, 11 December 2013 20:50
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Hello Shark IT,

Sorry for late reply to this,
Could you mind provide us with your Joomla backend (as admin(frontpage & backend )), some screenshot regarding your issues and FTP access so we can help you check on this issues? Please advise.
Arlex Wong
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Tuesday, 10 December 2013 00:01
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HI, details provided.
Shark IT
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Tuesday, 10 December 2013 05:34
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Hello Shark IT,

Sorry for late reply to this,
I have tried to upload a image in the subfolder and insert the image in the blog content, then work fine for me. Is it i missing something here? Look my video >> http://screencast.com/t/IMYdWNB5LT3a
Please advise.
Arlex Wong
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Tuesday, 10 December 2013 10:50
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I think I have solved it - the images not appearing had the extension .JPG (uppercase). When I renamed the extension to .jpg it worked. Where do I allow for .JPG to be a valid image file?
Shark IT
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Wednesday, 11 December 2013 18:37
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If I add the uppercase extension to the allowed list - should that work?
Shark IT
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Thursday, 12 December 2013 18:59
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Hello Shark IT,

Sorry for late reply to this,
Hmm, you can try to add "JPG" in your media setting there and see how it goes.
Arlex Wong
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Thursday, 12 December 2013 22:41
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