Hey Paul,
Firstly, I do apologize for the delay of our reply earlier but please do expect at least 12 - 24 hours for a reply and simply because we reply another person's thread does not mean that we will reply yours.
As Josh stated, it also depends on the nature of your issue and in your case, you have installed a beta version of EasySocial which is not supported by us on the forums. All beta issues should be posted on
http://stackideas.com/issues/easysocial
Anyway, to fix your issues, download the attached file and upload it into /plugins/content/easysocial
Cheers!