Hmmm, I've tried it again and now I see this error:

Sorry, there was some errors when trying to extract the queries.zip file. Please contact our support team.

Hello Wim,

Are you trying to install this on a local setup or on a different domain? If you are using the launcher version, it is restricted to the domain name roc-nijmegen.nl .

If you plan to install on a different domain / setup you need to download the full package and in Komento's installer, proceed with the directory installation.

Hey Mark,

Thanks for your reply. I've tried it. Now I get another failure:

Initializing Database Failed
Sorry, there was some errors when trying to extract the queries.zip file. Please contact our support team.

Mark,

I fixed it. I uninstalled komento via the extension manager and then installed it again by your intructions.

Thanks. Kind regards,

Wim

Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.