Hey mark,

I am sorry that delay of this reply,

May i know where you noticed this markitup folder missing?

As I said, we ran a general diagnostic tool on our website's performance. It showed that the site spent 2.3 seconds looking for the file only to determine that it is not there. I confirmed it be looking at the site structure.

How can we resolve the issue?

Perhaps you can provide us some screenshot about with your diagnostic tool result? So at least I have some extra information to further investigate on this?

Here is a screen shot with all the data about the issue. The full path is cut off in the screenshot but its the same one.

Hey Mark,

Thanks for given us great info, can you temporary rename this file and see how it goes?
JoomlaFolder\components\com_easydiscuss\themes\simplistic\styles\style.less.cache <-

Before you access in your page you have to clear your Joomla cache.

By the way, I can't connect in your FTP server.

Response:	530 Login authentication failed

Error:	Critical error

Error:	Could not connect to server

Good news and bad news.

The good news is that renaming the file seems to have improved our load time a lot! Thank you.

The bad news is that the file is still showing as 404. I've attached another screenshot with the most recent data.

Yes, I cleared cache. Even tried another browser.