Hi Guy,

First of all we do apologize for all of the inconvenience caused and we will take this criticize in mind so we can improve our products and technical support quality from now on.

Regarding on the IE issue that you mentioned above, to be honest it is not as simple as you think. The issue is only happened in IE browser and most of our technical support team here are using macbook instead of windows machine. In addition, we are not able to replicate the issue in our local instance with windows machine for some reason and this is only happening on the live site like yours.

We tend to find the root cause on why this issue is happening first instead of providing a quick hack fix to enforce the issue from appearing. Furthermore our hands are pretty occupied currently as we all involve with the development phase of easydiscuss 4.0 hence we only have a limited time to provide support to customer. Nevertheless we will always provide the best service to our customer.

Make available an obvious link under my account to where you've stored my site access information that you call Update Site Details Specifically a link to http://stackideas.com/dashboard/site

Thanks for the feedback. We will add this link later on when a user try to compose a question in our forums.