I noticed you still using older version of Easysocial which is 2.2.4, have you consider to upgrade to latest version of Easysocial 3.2?

Because we already addressed this issue.

Hello Arlex, thank you for your fast answer, so i will update soon

You're most welcome.

Hallo Arlex,

now we are on latest Version of EasySocial 3.2.1 and Mailchimp Version 2.1.43. But it still does not work…

Please note, we are on a private intranet and my credentials are leading to an older development state of our page without confidential informations. So you can't use it please.

Thank you and best regards

Hm, that is difficult for us to check if we can't access your site.

You can watch my attached video, it work fine for me.

Hello Arlex,

thank you for your answer and you video. Because we are in a privat intranet we are adding all users in backend and have turned off user registration in frontend. Could you please check, if this makes a difference in your environment and the checkbox may be unchecked in your backend too?

Thak you and best regards

Thanks for getting back to us,

It seems like this issue only happen on backend, can you try download my attached file and replace into this following file location and see how it goes.

JoomlaFolder/media/com_easysocial/apps/fields/user/mailchimp/mailchimp.php

Thank you Arlex, now it works fine and as expected

Best regards

PS: Please update this also in core files for next update…

You're welcome, we will include this fix in next release version.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.