By Andy on Monday, 16 December 2019
Posted in Technical Issues
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Can you see any reason why my email notifications would have stopped?

When I go to EasySocial BackEnd > Emails > Activities, I see they haven't been sent since Dec 5th.

I've checked with my web host and the regular cron jobs are still activating as they should.

Not sure if it's connected but Mark is developing a FitBit application for EasySocial for me - it looks like that stopped 'updating steps' from my device around the same date. Hmmmm....

Any ideas?! Thanks!
Hey Andy,

Since we are unable to reproduce this issue, can you try signing in to fitbit again? I have cleared the expired token from the fitbit table.
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Monday, 16 December 2019 17:13
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Hi Andy,

When I manually execute the cronjob(which is responsible for sending out emails) from the frontend, the following error is shown(attached).

I will report this to Mark. Perhaps you can temporaily disable the fitbit app to get the notification emails to send out? At least until we address this issue.
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Monday, 16 December 2019 14:04
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Hi... Sincere apologies for my delay in replying - everything seems to be working ok now... Thanks!
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Tuesday, 17 December 2019 10:26
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
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Tuesday, 17 December 2019 10:48
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