By Janos Magasrevy on Friday, 22 January 2016
Posted in Technical Issues
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Hi,

For some reason I'm not getting any email notifications of any activity in my forum. I'm subscribed to the whole forum, also to topics, and don't get notified to any of those. My website is http://www.simracinghub.com

Thanks,

Janos
Hey Janos,

I am really sorry for the delay of this reply as it is a weekend for us here. It has everything to do with getting notified. Sending emails requires a communication between your site and the receiver's email server. This is how email works.

The script cannot be sending emails to subscribers when you reply to a user as this will give the user an impression that the system is slow (because it needs to send emails). Therefore, we queue the emails into a mail pool.

By doing this, there is 2 ways to dispatch emails out:

1. When you have the option "Send email on page load enabled", whenever a visitor visits EasyDiscuss, it tries to send the email (which is also bad)

2. Setup a cronjob so that everything runs on the background. Assuming that wget is stored in /usr/bin/wget on Siteground (I am not too sure what the exact path is, but you should check this with Siteground), this would be your cronjob command:


/usr/bin/wget -O /dev/null "http://www.simracinghub.com/index.php?option=com_easydiscuss&task=cron" >/dev/null 2>&1
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Saturday, 23 January 2016 16:14
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Hi Janos Magasrevy,

I have checked your site and it seems like "Send email when the page loads" turned off EasyDiscuss->Setting->General->Maintenance http://screencast.com/t/bLVvlsIfyN .
May I know, have you setup cronjobs on your site? can you please refer to this, to setup cronjobs to process your email.
http://stackideas.com/docs/easydiscuss/administrators/cronjobs

Please advise,
Fadhli
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Friday, 22 January 2016 15:58
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I'm not sure why does that setting have to do with getting notified when someone replied to a topic you are subscribed.

Anyways, I don't have that cronjob setup, I'm using siteground as host, do you by any chance know what would be my correct command for: /usr/bin/wget -O /dev/null "http://yoursite.com/index.php?option=com_easydiscuss&task=cron" ?

Thanks,

Janos
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Saturday, 23 January 2016 03:54
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By the way, please remember to assign your domain to your license to obtain for support in the future. You can do so by accessing your license area at http://stackideas.com/dashboard
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Saturday, 23 January 2016 16:16
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Ok, I've gone with option number 2, the cronjob. I checked with Siteground and they say that's a valid command. I'll let you know if the notifications work fine now. Thanks!
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Sunday, 24 January 2016 12:20
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You are most welcome Janos I will mark this thread as resolved but should you still require assistance on this, please do start a new ticket

Cheers!
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Sunday, 24 January 2016 13:24
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