By Karen Laksamana on Wednesday, 08 April 2015
Posted in Technical Issues
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Hello,

We have ran into an issue when a user logs in he/she is redirected to " "http://photo.formationsdev.com/index.php/component/easysocial/dashboard" rather than http://photo.formationsdev.com/index.php/dashboard as usual. Despite many attempts to fix the redirect back to its normal state, no solution has been found.

This issue only occurs during login from joomla login or third party plugin. Any help or direction to fixing this issue would be greatly appreciated.


Thanks!
Hi Bruce,

it seems like this login module issues -> mod_slogin

Can you try using our Easysocial login module compare with your current login module, it should be work fine.
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Thursday, 09 April 2015 03:16
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Hi Bruce Wilson,

Sorry for late reply to this,
May i know are you using your frontpage login module?
If yes, I suspect you didn't create one of the Easysocial - Dashboard layout from your menu item right?
Is it possible provide us with your Joomla backend and FTP access so we can better have a look of this issues?
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Wednesday, 08 April 2015 14:06
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Hello,

There currently is a menu item linked to the EasySocial Dashboard, the oddity to this issue is it happened last week after a year of usage. I have attached the information you request.

Please let me know if there is anything else I can do.
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Thursday, 09 April 2015 01:15
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Hi Bruce Wilson,

I've tried to access in your Joomla backend, but i hitting this :

Warning
Username and password do not match or you do not have an account yet.

please advise.
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Thursday, 09 April 2015 02:07
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Hello,

Sorry about that, please try again.
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Thursday, 09 April 2015 03:01
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Yes, that seems to work. We will take the trade off with the less social media logins. Thank you sir!
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Thursday, 09 April 2015 03:36
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Hello Bruce,

You are most welcome. Glad that your issue has been resolved now
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Thursday, 09 April 2015 11:23
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