By chatchai janchum on Sunday, 14 October 2018
Posted in General Issues
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Map isn't working and I have enabled all necessary APIs .
But it was the same.
CJ
I would love to help you with this but unfortunately Google doesn't accept this IP address, because they detected this IP address is not belong to this domain site https://tutorcloud.net/ .

For now, I've help you disable this 'Use Restricted API Key' setting from your site backend, it should load map location on the site now.
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Monday, 15 October 2018 23:46
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Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

Based on what i checked, it seems like you have enable 'Use Restricted API Key' from your Easysocial location setting, but you doesn't put the server key so unable to make it work.

In order use this restricted API key, it required generate browser and server key from your Google map project, you can refer on our documentation here : https://stackideas.com/docs/easysocial/administrators/configuration/google-map-api-restriction

Basically you have to generate 2 key :
1. HTTP referrers (web sites) -> browser API key
2. IP address (your site server IP address) -> server API key

Once you created this, you have to copy that API key from your http://take.ms/CsCLJ then paste into your site backend Easysocial location setting.

Final result -> http://take.ms/NOLCY

Can you give it a try and see how it goes.

If the issue still persists, can you assign my email address arlex.wong@stackideas.com into your current Google map project so I can able to take a look of your current configuration setting.
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Sunday, 14 October 2018 11:07
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I created and paste into my site backend but it don't show map.
Now. I assign your email address arlex.wong@stackideas.com into my current Google map project already.
Please help!
CJ
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Sunday, 14 October 2018 20:00
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Based on what i checked your current API key contain extra 1 space, so I removed and save it.

Then i hitting this Google Maps JavaScript API error: RefererNotAllowedMapError, you can check my attached screenshot below.

What this error mean is the current URL loading the Maps JavaScript API has not been added to the list of allowed referrers.

Perhaps you can give it a check again whether the new map can load on the page?

If still can't, can you re-invite me again to join your project? Because i hitting this following error when i click accept to join this project.


No invite was found for tis project. Please check you were invited to this project.
Tracking Number: xxxx


And can you share with us what is your project name as well?
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Monday, 15 October 2018 10:41
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I re-invite you to join my-project-1494514623048.
Please help!
CJ
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Monday, 15 October 2018 15:16
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Thanks, I can able to access your current project now.

After i tested a few time, it seems like Google return you this message when i trying to search map in Easysocial :


[{"type":"reject","data":["You have exceeded your daily request quota for this API. If you did not set a custom daily request quota, verify your project has an active billing account: http:\/\/g.co\/dev\/maps-no-account"]}]


Can you enable your billing account in your current project and see how it goes?
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Monday, 15 October 2018 15:42
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Now. Billing account it's OK
CJ
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Monday, 15 October 2018 16:20
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Thanks, now hitting this following error :

The Google Maps Platform server rejected your request. This IP, site or mobile application is not authorized to use this API key. Request received from IP address 219.92.69.40, with referer: https://tutorcloud.net/index.php/en/social


Then i realised you have set this IP 178.128.215.95 into your server key, but when i try to access this IP on browser, it show me this domain site https://www.thaidatahosting.com/ , can you check with your hosting and see what is your this domain site https://tutorcloud.net/ IP address?

However, i did ping this domain site in my command prompt, but it show me this IP address 104.18.53.111, it seems like not valid.
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Monday, 15 October 2018 16:55
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My hosting informed " IP 178.128.215.95 it's share ip address".
because my package is Shared Hosting .
Please hlep!
CJ
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Monday, 15 October 2018 21:01
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Thank you
CJ
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Tuesday, 16 October 2018 15:18
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You're most welcome.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding
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Tuesday, 16 October 2018 15:28
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