Loading cover... drag cover to reposition
By JH on Monday, 11 May 2015
Posted in Technical Issues
Likes 0
Views 860
Votes 0
Hi folks,

I have seen some discussion of this already but not sure how to proceed. I'm using the Afterburner 2.0 theme from Rockettheme. Just upgraded to ES v. 1.3.28 and getting the "Loading cover... drag cover to reposition" message always showing on the cover photo. Any suggestions?

My admin details are attached if you need to have a look at the backend.

Thank you,

James
Hello JH,

I notice that you have * System - NoNumber CDN for Joomla! * in plugin manager.
I've temporary disable it and everything seems to be working fine.

However, the EasySocial scripts isn't functioning after it has been disable.
I've temporary disable * System - ScriptsDown * and it works.

Can you clear the server cache of CDN and than try to enable these two plugin to see whether this issue still persist?
Ethan Quek
·
Tuesday, 12 May 2015 11:49
·
0 Likes
·
0 Votes
·
0 Comments
·
Not sure if these problems are related: after the update, I'm getting "Post is under moderation" and "Stream item published successfully. Item will now be visible on your stream" messages appearing all over the place. Any help much appreciated.

Thank you!

James
JH
·
Monday, 11 May 2015 03:53
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello JH,

I believe there is some cache issue with your templates. It seems like the cover photo is working fine from my end. Check my screenshot here,
http://screen.stackideas.com/2015-05-11_1610.png . The same goes with the "Post under moderation" message issue on the stream, http://screen.stackideas.com/2015-05-11_1611.png
Ezrul Fazwan
·
Monday, 11 May 2015 16:12
·
0 Likes
·
0 Votes
·
0 Comments
·
Ok, thank you. Things seem to be coming back to normal (with a bit of CSS help!). However, there is still an issue with the links in the toolbar: messages, notifications, etc. do not open properly when clicked. A javascript conflict, maybe? This is new since the update to ES v.1.3.28. Any suggestions?

Thank you,

James
JH
·
Monday, 11 May 2015 23:39
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello JH,

Can you provide us the FTP access for testing purposes?
Your credentials are well kept within our staff and only our staff can view it.
http://screen.stackideas.com/Site_Details.png
Ethan Quek
·
Tuesday, 12 May 2015 02:48
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Ethan,

Please see attached FTP info.

Thank you,

James
JH
·
Tuesday, 12 May 2015 05:32
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Ethan,

Thank you!!! I updated NoNumber CDN for Joomla, purged the CDN and everything seems to be back to normal. Yessssss!

Note: Enabling ScriptsDown still breaks the javascript behaviours in EasySocial. Should I just leave it disabled or is there a fix for this?

Thanks again,

James
JH
·
Tuesday, 12 May 2015 13:01
·
0 Likes
·
0 Votes
·
0 Comments
·
JH,

I'm not sure what does ScriptsDown functions, can you consult with its developer regarding this issue and let us know? For temporary, just leave it disabled till the ScriptsDown developer notify you?
Is there anything else what we can help you with?

***You may want to refer http://stackideas.com/forums/error-file-not-found-in-backend
Ethan Quek
·
Tuesday, 12 May 2015 13:30
·
0 Likes
·
0 Votes
·
0 Comments
·
Thank you, Ethan. I'm always impressed with the StackIdeas support team! Just out of curiosity, what diagnostic tool did you use to find this plugin conflict? I hope to avoid this in the future so any advice would be much appreciated.

Thanks again,

James
JH
·
Tuesday, 12 May 2015 21:03
·
0 Likes
·
0 Votes
·
0 Comments
·
You're Welcome,Glad that your issue has been resolved.
Credit goes to Arlex Wong & Ezrul Fazwan since they are the one who constantly teaching me all these technique . [ Mark's Hawk Eye ]

p.s. advise? Everything is Awesome at http://stackideas.com/forums
Ethan Quek
·
Tuesday, 12 May 2015 21:58
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post