By Ignacio on Monday, 30 June 2014
Posted in General Issues
Replies 17
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Hello,

The load more function doesn't seem to work on stream items.

I don't recall changing any settings, and have looked everywhere to find what could be causing the problem but didn't find anything.

Any suggestions?

Thank you!
Hi Ignacio,

I am sorry for the delay of this reply.

Regarding your stream 'loadmore' issue, I've re-applied the fix and now the load more is working correctly.

As for the blog stream item not appearing issue, I've added a fix on your site and now friends blog streams should displayed correctly in user dashboard page
Please verify again

Hope this help and have a nice day
Sam
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Friday, 04 July 2014 12:21
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hello ignacio,

You may set the load more button here in your joomla backend > easy social > settings > stream > set pagination style as load more and set auto load during scroll as "YES" shown here in this screenshot http://screencast.com/t/1vVMNI27DesB .

If it doesn't work could you provide your joomla backend access and FTP access in order for us to investigate further

Regards
Kheng Wei
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Monday, 30 June 2014 13:59
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yes, I've tried that and it's set to YES.

I've included admin credentials to the post
thank you!
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Monday, 30 June 2014 14:01
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Hello Ignacio,

I have tried to login to your site but it seems like you didn't activate our access yet.
El usuario y contraseña no coinciden o usted aún no tiene una cuenta.
When I tried to login to your adminstrator site, its giving me this: http://screencast.com/t/IrpMdOQgMN . Can you provide us the correct credentials so that we can debug and assist you on this issue much quicker.

Please be advise.
Thanks.
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Monday, 30 June 2014 15:10
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I,m sorry.

There's is an extra layer of security I forgot to tell you about.
I,m including the details here. Thank you!
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Monday, 30 June 2014 15:12
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Hello Ignacio,

I'm trying to access your site but it seems like you didn't activate us yet. Here the error: http://screencast.com/t/eX6oZ5X7jn0 .

Please be advise.
Thanks.
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Monday, 30 June 2014 15:17
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I'm sorry for wasting your time.

I've updated the credentials.
These are the ones!

Thank you!
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Monday, 30 June 2014 15:21
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You should be able to access the site with the credentials on my last post.

The load more function was working well. Then I changed the seting on the photo-user app so that it wouldn't stream the avatar update.

With that, the load more button disapeared. I've tried reinstalling ES with no results.

Thank you!
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Monday, 30 June 2014 15:30
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It's working!!!
Thanks so much for your effort.

Your level of quality and service really make you stand out.


Could you tell me what the problem was?

Thanks again,

sincerely,
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Wednesday, 02 July 2014 13:55
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Hello Ignacio,

You're welcome and I am sorry for the late reply.
We have fixed this issue on your site and this fixed will be included in the next release. Glad to hear your issue have been resolved. It is a bug from our end where when sharing stream requesting for data to be formatted, it reset the total for the stream. Thanks for reporting this to us and we are very sorry for the inconvenience caused. If you have anymore question, please don't hesitate to ask us.

Thanks again and have a wonderful day.
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Wednesday, 02 July 2014 14:00
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Great work!
Thank you,
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Thursday, 03 July 2014 03:09
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Hello,

I'm sorry to say that the problem of the disappearing load more button has reappeared.

It was working fine, but the "new blog published" posts were being streamed only to the posting user's profile, not in the dashboard
No single NEW stream was being shown on the dashboard, only on the actor's profile.

I tried resetting the privacy rule for blog posts and the load more button disappeared.


I tried updating to v1.2.18 with no results.
The load more button is invisible, and new blog posts streams appear only on the user's profile, not in the dashboard.

I regret now resetting the privacy rule with out consulting you first, I think I did it because the new blog posted stream is very important to the site.

Thank you for looking into this.

I've included new site credentials to this post.
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Thursday, 03 July 2014 06:17
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Hello Ignacio,

I am sorry for the late reply.
It seems like you already block our access to the site. Can you provide us back the access so that we can assist you on this issue.

Please be advise.
Thanks.
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Thursday, 03 July 2014 14:00
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Hello,

The new credentials are on my last post.
http://stackideas.com/forums/load-more-not-working#reply-154889

Thank you so much!
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Thursday, 03 July 2014 14:04
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I've added a new layer of security due to brute force attacks on my site.

The folder public_html/administrator is now password protected.

The credentials are included in this post.

Thank you.
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Friday, 04 July 2014 05:25
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Thank you very much

I won't move any privacy settings until next update

As always great work, great service!
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Friday, 04 July 2014 13:19
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Hi Ignacio,

You are welcome. Glad to hear your issue now resolved

Have a nice day and a wonderful weekend!
Sam
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Friday, 04 July 2014 16:46
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