"load more" and "more" links
By Naomi Nascimento on Monday, 05 June 2017
Posted in Technical Issues
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On EasySocial, instead of showing all posts and all texts in posts, the system collapses posts and texts like in a blog teaser, with a link to "load more" posts, and another to show "more..." text. This is very annoying, as I must click on these buttons just to read a complete sentence in a post, or to see all posts in order to see the questions in order and reply correctly. Even worse, this collapsing often happens while I am reading or typing, and the posts jump around on the screen. I lose my place.

Is there any way I can change a setting so that all posts, and all text in a post, are always shown?
Thank you.
Hi Naomi,
For the readmore in posts, you can disable the truncation here: Settings>Activity Stream>Layout(http://take.ms/BCCAe)
For loadmore posts, you can configure the settings here: Settings>Activity Stream>Pagination(http://take.ms/Hl6yuR)
Raymond
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Tuesday, 06 June 2017 10:43
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I did as indicated, but the problem persists. I have attached a screen shot. I waited to reply because I was running an older version. Now I am running the lastest version of Easy Social. I just updated an hour ago.
Naomi Nascimento
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Monday, 26 June 2017 02:09
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Hey there,

I am really sorry for the delay of this reply as it is a public holidays for us here.

I've checked in your screenshot, it seems like you are referring comment truncation, currently we do not have a setting to turn off this truncation for the comment, but you can modify this file ->JoomlaFolder/components/com_easysocial/themes/wireframe/comments/item.php


// LINE 57

<div data-comment-content><?php echo $comment->getComment(); ?></div>



// Replace to 

<div data-comment-content><?php echo $comment->getComment('99999'); ?></div>


Then you can template override this file from your template directory folder -> JoomlaFolder/templates/YourCurrentTemplate/html/com_easysocial/comments/item.php

Regarding you would like to show all the comment at all the stream post, you have to set this comment limit from backend > Easysocial > setting > general > comment tab > Total Comments To Display Initially

Hope this will help.
Arlex Wong
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Monday, 26 June 2017 14:49
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My screen does not look like your screen. I just updated my EasySocial (because I thought our screens did not match because I had an earlier version). Please see the attachment.
Naomi Nascimento
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Saturday, 01 July 2017 01:29
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Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

That was strange, it seems like you are hitting some of the Javascript error, can you provide us with your Joomla backend and FTP access at http://stackideas.com/dashboard/site so we can better have a check?
Arlex Wong
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Saturday, 01 July 2017 11:59
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Hello Arlex, I have just done as you requested (provided joomla backend and ftp access).
Naomi Nascimento
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Monday, 03 July 2017 05:35
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Hey Naomi,
I have checked your backend and it seems the comment tab can be loaded fine. Anyway I have already helped you set the setting mentioned previously to 999999. You should be able to see all comments for a stream item now(http://take.ms/WGk5C).
Raymond
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Monday, 03 July 2017 13:37
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Dear Raymond,
Yes, now it is working, and I can see the comment tab now. Odd!
Thanks!
Naomi
Naomi Nascimento
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Monday, 03 July 2017 17:55
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Hey Naomi,
I see. You're most welcome. Glad to know that your issue is resolved.
Feel free to start a new thread if you have any other issues.
Regards.
Raymond
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Monday, 03 July 2017 18:03
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