By Fagault Eric on Thursday, 26 July 2018
Posted in General Issues
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Hello,
I wanted to talk about the notification alert.
When you click on this alert, the list of notifications is displayed, but they are all considered read and the list is empty when you click on a notification even when there are several. the counter no longer displays the amount of unopened notifications?
It is necessary to then click on "All" to display them in full screen, it is not very ergonomic and makes that most of the notifications are never opened.

Would it be possible to just gray out the read notifications?

Best regards.

Eric
Hi Eric,

The notification popup on the toolbar only shows unread notifications, same as the counter. Once they are viewed, they will only appear in the 'View All' notifications page.
Would it be possible to just gray out the read notifications?
Currently read notifications do not show in the notification popbox.
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Thursday, 26 July 2018 16:18
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Hi Raymond,
Thank you for your reply.

It would be best if the list does not empty, that we do not have to click on "see all", that the read notifications are for example grayed out, to make the difference between the read notifications and those that do not have not been.

Best regards.

Eric
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Thursday, 26 July 2018 21:42
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Hey Eric,

If both read and unread notifications are display in the popbox, then it will be hard for users to find unread notifications in the box, especially in cases where there are hundreds of notifications and only 1 or 2 unread ones.

But if you really want to achieve this, you would have to modify one core file, and template override one theme file.
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Friday, 27 July 2018 13:16
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Hi Raymond,
What I'm trying to do is display unread notifications in the popbox.
because as soon as one reads a notification the list does not display those not read in this popbox.
Best regards.
Eric
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Tuesday, 31 July 2018 18:05
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Hey Eric,
as soon as one reads a notification the list does not display those not read in this popbox.
I am not able to reproduce this issue in my local instance.

As you can see in this video, I clicked on one of the notification and make it 'read'(https://transfer.sh/hkmW7/2018-07-31_18-46-49.mp4). After that, I load the popbox again and the list still display unread notifications.
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Tuesday, 31 July 2018 18:50
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Hello,
I see your video

On my site as soon as I open the popbox and I fly over or click on a notofication, the meter disappears and the popbox is empty.

Best regards.

Eric
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Wednesday, 01 August 2018 22:20
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Hey Eric,

It appears that this setting is enabled on your site: https://i.imgur.com/ddLcK5H.png

I have helped you disable it. Can you try again?
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Thursday, 02 August 2018 11:59
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Hello,
Thank you very much, this was definitely a mistake I did not notice.
I am sorry.
Best regards.
Eric
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Friday, 03 August 2018 00:23
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You're most welcome Eric and no worries. Glad to know that your issue is resolved.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Feel free to start a new thread if you have any other issues.

Regards.
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Friday, 03 August 2018 10:24
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