Hi there,

Seems like when it tried to access your Easysocial(backend) it is on Installation process as you can see here http://take.ms/k8pje. Let us know when you have done install/update your Easysocial then we will continue check this issues.

Please advice.

please try again..

Hi there,

After long hours checking them on your site, it seems that somehow you have change this http://take.ms/tLBiv and this setting are checks for those URL validations.

I have replaced to it default configuration and it does works as it should now. Please give it a check and see how it goes.

The reason that setting was changed is explained here https://stackideas.com/forums/how-realvent-is-supported-top-level-domains-now as we had an issue with someone trying to share a link of a website that had a domain name not listed. So your solution fixes one problem but creates another :-(

Sorry but using \w+ stops the links feature from working at all

Sorry, I still unable to replicate like what you said all the link is not working.

I did update your setting to \w+ just now and record a video https://monosnap.com/file/zH4tmqXAUWrc6gdIIOwGGNwcjvu7Wf , it seems the system can able to retrieve the link info as what i put into the story form.

Perhaps you can share with me how to replicate this issue?

By the way, if you can able to replicate this issue, you can temporary change back that setting value to .* so I will investigate this again.

Thanks - it's working now so not sure why it wasn't earlier when I initially changed it!

You are most welcome. Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.