By Adriano on Tuesday, 11 September 2018
Posted in General
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Hello!
I have a problem clicking the link to log in. It just does not work and I can not log in to that page. Can you help me with this? Thank you!

See link: https://lojinhadakarly.com.br/component/payplans/invoice/confirm/8O56WJCMAUIW?Itemid=214
This is similar issue from what you reported from your other ticket, it hit some Javascript error.

Can you update your site FTP access so we can check further?
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Tuesday, 11 September 2018 15:34
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I have urgency in solving this problem, because it only needs this to deliver this site. Can you help me? Can you make the changes through the FTP data I sent earlier?

Thank you!
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Thursday, 13 September 2018 16:34
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Hello Adriano,

I've already applied the changes at your site to resolve pop up issue.
It's working fine. See attached screen shot.

Please take a look on this issue after clearing your browser cache and check with other browsers also.
Update me.
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Thursday, 13 September 2018 17:16
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Thanks, Manisha!
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Thursday, 13 September 2018 18:52
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You are most welcome, glad that your issue is resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding
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Thursday, 13 September 2018 18:56
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