Like / Reaction Notification Emails Not Getting Sent
By David on Tuesday, 13 February 2018
Posted in Technical Issues
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Hi,

Just wondering - I've configured Easycron and email notifications are working fine for private messages - but like and reaction notification emails are not getting sent.

FYI: I'm using Easysocial 2.1.7 (about to upgrade asap).

Cheers, David
Hi there,

You are welcome David.

Is there a way to turn this on in the system?

It seems that the only way to achieve this is to done some modifications on the core files and it might got few modifications need to be done in order to achieve this.

Having said that, if you require us to perform the customization for you, you can always request for a quote from us at https://crm.stackideas.com and select "Customizations" . Our sales person would be glad to send you a quote for the customizations that you have requested.
Abdul Warith Norudin
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Tuesday, 13 February 2018 11:30
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Hi there,

Currently, we only sent out system notifications(User's notifications) only rather than both notifications(systems and email notifications). As from what our customers reported, most of them rather not get those part(like and etc) notifications.

Thanks for your understanding.
Abdul Warith Norudin
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Tuesday, 13 February 2018 11:19
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OK, thanks Warith for clarifying. Is there a way to turn this on in the system?

Cheers, David
David
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Tuesday, 13 February 2018 11:21
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Thanks Warith. I think this should be a core function - as especially when a community is in its early stages, users need notification emails to keep them interested in the community as they probably won't log in so often when there's not much going on.

Not going to request a customisation but would be great if you guys added the option to turn this on as a feature!

Cheers, David
David
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Tuesday, 13 February 2018 12:40
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Hi David,

It would be best if you can submit a feature request regarding this issues by creating a new ticket on the forums and set it to "Feature Request", so everyone else could vote for it, the more people request on this, and we will priority consider it.

Thanks for your understanding
Abdul Warith Norudin
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Tuesday, 13 February 2018 12:46
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OK thanks Warith, will do
David
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Tuesday, 13 February 2018 12:51
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Hi David,

Thanks for your understanding, really appreciated it

By the way, if you have any other issue in the future, it would be best if you can create a new thread instead so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
Abdul Warith Norudin
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Tuesday, 13 February 2018 13:05
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