Hi Wilson,

It appears you have already changed your registered domain 4 times. I have already reset your subscription and I believe you can now register your domain on your dashboard. Do take note that you are only able to change your domain for up to 4 times. Would you mind trying it again and see how it goes?

Do let me know if you still have difficulty registering your domain.

I'm having trouble getting my site to work. I think I ended up buying the wrong product .

Hi Wilson,

Would you like our support team to have to look on your site? You mentioned "I think I needed up buying the wrong product" do you have another product in mind?

Yes . I think the easy discussion would be ideal for my project , but unfortunately I do not have to get his license at the time . Ideally change the license . It is possible? I even pay the difference .

Hi Wilson,

Thanks for updating me on this. Yes, it is possible to change your current license to EasyDiscuss, however you will need to pay for the difference. Will this be alright for you?

I am very happy to know that.

The process is automatic or guys that will change after payment ?

This change comes in how long?

Hi Wilson,

Unfortunately we have to change your subscription manually and the changes will be immediate.

Did change my plan for a professional plan , I request that is made ​​trocs product for easy discussion .

I am grateful for always chorionic care of you .

I also take to request the unlock my license domain, because for this product will use papodeigreja.com.br domain and the system is not letting me include it because Tinah already changed three times.

Hi Wilson,

Thank you so much. I have manually changed your existing subscription to EasyDiscuss Professional plan as requested which I believe it should be reflected on your dashboard now.

I have also reset your domain, kindly register your domain on your dashboard. Do take note that you are only able to change your assigned domain maximum up to 4 times only.

Hi
I was able to access and change , however , this giving error on site http://www.papodeigreja.com.br when access the settings.

You can check for me , the error image is attached.

Hi Wilson,

Kindly download the attached fix file on this ticket: http://stackideas.com/forums/easydiscuss-3-2-9744-joomla-3-5-quick-fix . If the problem still persist, do let me know.

Hy Sylvie


Thank you for your attention and warmth.

Unfortunately the easy discussion will not answer me .

Come back my license easyblog and will adapt the design for it.

Soon I upgrade my license again and purchase the easysocial .

Do you mean you want to change your license back to EasyBlog?

Hi

Yes please.

This will be the last time that we will allow such changes