I keep getting emails about my license expiring ? I just had this problem a few months ago for easy social , easy blog and discus , can you please correct this again.
thanks
Hi Jimmy,
I'm really sorry for the inconvenience caused. Which license was the email referring to? So we could have a better look into it.
Thank you for updating us on this. These emails that you have been receiving are automated from our billing system across all of our Joomla extensions on our site. If you have already renewed your subscription, kindly ignore the email reminder
My easy social is still expired. I renewed easy social , easy discus and easy blog all at the same time ? It should not be expired check my previous support tickets . i had this same problem a few months ago
When you renewed EasySocial, it was on March 29th 2016 and the subscription expires on the 10th of December 2016 which is exactly 6 months.
All products are based on 12 months subscriptions but EasySocial does not have a 12 month subscription, as it is 6 months based. Am I missing anything here?
I see, we don't have a 12 month plan for EasySocial but if you want, we can try to offset your current subscriptions so that you could opt to upgrade to the Agency bundle.
That's correct Jimmy. All products in the Pro bundle will have a 12 months subscription. However, all products in the Pro bundle will be in Professional plan instead of Developer plans, which you are currently having now. The difference would be having 5 support domains each license, access to our priority support and loyalty discount privileges.