By jimmy rucker on Tuesday, 10 January 2017
Posted in General
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I keep getting emails about my license expiring ? I just had this problem a few months ago for easy social , easy blog and discus , can you please correct this again.

thanks
Hi Jimmy,

I'm really sorry for the inconvenience caused. Which license was the email referring to? So we could have a better look into it.
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Tuesday, 10 January 2017 10:32
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easy social
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Tuesday, 10 January 2017 11:17
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If you check my past tickets you will see the same problem
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Tuesday, 10 January 2017 11:18
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Hi Jimmy,

Thank you for updating us on this. These emails that you have been receiving are automated from our billing system across all of our Joomla extensions on our site. If you have already renewed your subscription, kindly ignore the email reminder
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Tuesday, 10 January 2017 18:32
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My easy social is still expired. I renewed easy social , easy discus and easy blog all at the same time ? It should not be expired check my previous support tickets . i had this same problem a few months ago
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Tuesday, 10 January 2017 23:40
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Hello Jimmy,

When you renewed EasySocial, it was on March 29th 2016 and the subscription expires on the 10th of December 2016 which is exactly 6 months.

All products are based on 12 months subscriptions but EasySocial does not have a 12 month subscription, as it is 6 months based. Am I missing anything here?
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Wednesday, 11 January 2017 00:23
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Okay I see, I thought it was 12 months
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Wednesday, 11 January 2017 00:34
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any coupons ?
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Wednesday, 11 January 2017 00:39
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I see, we don't have a 12 month plan for EasySocial but if you want, we can try to offset your current subscriptions so that you could opt to upgrade to the Agency bundle.
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Wednesday, 11 January 2017 00:41
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what is the agency bundle ?
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Wednesday, 11 January 2017 00:51
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Hello Jimmy,

You can learn more about these new bundles at https://stackideas.com/pricing . These bundles includes 12 months subscription to all products
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Wednesday, 11 January 2017 10:21
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If I purchase the pro bundle will it extend my current license to a full year ?

thanks
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Thursday, 12 January 2017 00:59
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That's correct Jimmy. All products in the Pro bundle will have a 12 months subscription. However, all products in the Pro bundle will be in Professional plan instead of Developer plans, which you are currently having now. The difference would be having 5 support domains each license, access to our priority support and loyalty discount privileges.
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Thursday, 12 January 2017 11:24
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are there any coupons ?
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Saturday, 21 January 2017 02:43
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any coupons for renewals
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Saturday, 21 January 2017 02:47
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You may use the coupon code RENEWNOW to get a discount on your renewals.
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Saturday, 21 January 2017 02:48
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