By Christian on Thursday, 08 October 2015
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Hello,

i buy EasySocial yesterday, but under Languages on the admin dashboard there is only information "retrieving list of languages".....i wait 30 min and nothing happens, so can i get the german languages files on an other way?

Regards
Christian
Hi Christian,

May I know have you put on your API key inside your backend > easysocial > settings > general > system settings > api key as you can see from my screenshot here, http://screencast.com/t/AfaY8ChYN ? If yes and the issue still persist can you provide us with your Joomla backend and FTP access so we can check on the issue directly?
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Thursday, 08 October 2015 16:28
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Hey,

yes i had this setting and i need your ip-address when you want to open the adminpanel because i limit the access. so the easyiest way is you send me the language files or tell me where i can download it.
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Thursday, 08 October 2015 20:20
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How does it look - can i have the language file?? I need german language files
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Wednesday, 14 October 2015 21:50
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Hey Christian,

I am really sorry, we might have missed your reply earlier on. Can you please add my ip address please, 210.186.18.4
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Wednesday, 14 October 2015 21:53
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ok, you can try...
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Wednesday, 14 October 2015 21:58
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Hey Christian,

Can you also provide us with the FTP access please?
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Wednesday, 14 October 2015 22:01
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i install component explorer i hope this helps.....
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Wednesday, 14 October 2015 22:38
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We need the FTP access to troubleshoot this
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Wednesday, 14 October 2015 23:04
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Sorry, but i will not give you FTP access to my production site. Please send me the language files..........and we can close this case! Thank you
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Friday, 16 October 2015 22:05
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You can download the language files from https://www.transifex.com/projects/p/easysocial
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Saturday, 17 October 2015 13:13
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