By christian on Wednesday, 27 August 2014
Posted in Technical Issues
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I have installed the Spanish (Spain) language which it says its 100% however my site keeps showing english for some sections like the image I have attached.
Hello Christian,

Glad to hear your issue have been resolved. Actually there are no obsolete plugins. The language files for EasySocial plugins are now combined together in the com_easysocial.ini and the latest EasySocial doesn't includes the plugins language files. This makes the plugin language files doesn't get updated, abandoned and it will remained in the server until it get deleted.

Thanks and have a wonderful day.
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Thursday, 28 August 2014 12:09
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Hello Christian,

I am sorry for the late reply.
Here I attached to you a language file and can you put it in your site. I am sorry for the inconvenience caused. Please put it here: \language\es-ES\es-ES.com_easysocial.ini . Please give it a try and see if this resolved your issue. If this issue is still persist, perhaps you can provide us with backend access and ftp access so that we can apply this for you.

Hope this will help.
Thanks.
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Wednesday, 27 August 2014 10:48
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Hello Christian,

Here the attached file. I am sorry, I miss the attachment. Please put it here: \language\es-ES\es-ES.com_easysocial.ini and see if this resolved your issue.

Hope this will help.
Thanks.
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Wednesday, 27 August 2014 10:51
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The only thing this fixed was the create account section but this is still showing english:

http://prntscr.com/4gv1op
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Wednesday, 27 August 2014 11:01
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Hello Christian,

I have checked the language file, it should translated correctly. Here my screenshot: http://screencast.com/t/300mUuiYHY . Perhaps you can provide us with your site backend access and ftp access so that we can check, debug and apply fixes on your site. Actually we need the access because we need to debug on your site and we cannot replicate this issue with our local. Please put your site credentials in the Site Details below.

Please be advise.
Thanks.
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Wednesday, 27 August 2014 11:43
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Done please check below
THis is temp so please work on it ASAP as I will be disabling access after this.
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Wednesday, 27 August 2014 11:52
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Hello Christian,

I am sorry but I got this error when I viewing EasySocial setting at the backend.
Error
You are not authorised to view this resource.
Can you provide us with superadmin access so that we can helped you debug and fix this issue much quicker.

Please be advise.
Thanks.
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Wednesday, 27 August 2014 12:40
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Sorry about that try again please
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Wednesday, 27 August 2014 12:46
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Hello Christian,

I am sorry for the late reply.
After an extensive debugging on your site, I have found out the root of the issue and now I have fixed this issue on your site. It is because of previous/older language files for plugin are still in your site. I have deleted 38 older plugin language files in your site: /administrator/language/ because we are not using it anymore. All the plugin language strings are combined into the com_easysocial.ini. Can you verify this for me this issue is resolved? Here my screenshot: http://screencast.com/t/STfnhlD3 .

Hope this will work.
Thanks.
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Thursday, 28 August 2014 11:43
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Yes you fixed it thank you so much. But how did this happened?
I only used the automatic upgrade feature using the key. Why were there obsolete plugins ?
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Thursday, 28 August 2014 11:48
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You guys are awesome thank you
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Thursday, 28 August 2014 12:12
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Hello Christian,

You're welcome. If you have anymore question, please don't hesitate to ask us and please create a new ticket. I will mark this ticket as resolved.

Thanks again and have a wonderful day.
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Thursday, 28 August 2014 12:29
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Thanks you too
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Thursday, 28 August 2014 12:31
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hello christian,

You're welcome, glad to heard your issues resolved.
Have a great weekend.
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Saturday, 30 August 2014 01:01
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