Hi there,

We need to access your site in order to further check this issues Maybe you can create us a test site so that we can check further this issues.

Thanks for your understanding.

Hi - not possible I'm afraid. What I'll do is completely uninstall Komento and install the new one fresh once the tables are removed. DO you have a list of the komento tables please so I can assure it's a clean deinstall?

thanks, mark

Hi Mark,

I am sorry as those only way for us to check them currently

DO you have a list of the komento tables please so I can assure it's a clean deinstall?

You need to check all tables that contains '#__komento_' as you can see here http://take.ms/OSzXa(older version 3.0.x) and http://take.ms/Dyz0x(latest version 3.1.x)

Please advice.

Cool thanks - I'll delete them now and re install then let you know within the hour if all seems ok.

Hi Mark,

Keep us updated then

Ok - clearing databases and clean install of latest - the posts work so I can see comments. Obviously all previous ones were deletd but it's only a test system so that's ok. Have set ACL so guests and public can only view comments - users must register to post. That works fine. Clicking on the username of a post still gives the null javascript void link - as if they were guests. In the old Komento there was a setting for forcing redirect to a menu for viewing komento profiles correctly - this doesn't seem to work in new one. BTW, I was wrong with Joomla version - it is actually 3.8.13.

mark

Hi Mark,

Clicking on the username of a post still gives the null javascript void link - as if they were guests.

We need to check them on your site as might be those users no longer existed or might be some other issues. We are not sure unless we checked them on your site.

Please advice.

Hi - access isn't possible. Sorry. Guarantee the user (me) exists as I removed all previous comments and submitted a new one as my test account - looking at the source i see this:

<a href="javascript:void(0);" rel="nofollow" itemprop="creator" itemscope itemtype="http://schema.org/Person">
<span itemprop="name">Semczyszyn Mark</span>
</a>

I can attach screenshots of the configuration settings if you like? Here is a view of the komento configs table:

('dbversion', '3.1.2'),
('config', '{\"profile_enable\":\"1\",\"profile_tab_comments\":\"1\",\"profile_tab_activities\":\"1\",\"profile_tab_popular\":\"1\",\"profile_tab_sticked\":\"1\",\"profile_activities_comments\":\"1\",\"profile_activities_replies\":\"1\",\"profile_activities_likes\":\"1\",\"name_type\":\"username\",\"layout_avatar_integration\":\"default\",\"layout_phpbb_path\":\"\",\"layout_phpbb_url\":\"\",\"enable_schema\":\"1\",\"database_clearcaptchaonpageload\":\"0\",\"enable_inline_reply\":\"1\",\"enable_ajax_permalink\":\"1\",\"enable_ajax_load_list\":\"0\",\"enable_shorten_link\":\"1\",\"parent_preload\":\"0\",\"enable_admin_mode\":\"0\",\"enable_language_fallback\":\"0\",\"komento_environment\":\"production\",\"komento_mode\":\"compressed\",\"komento_jquery\":\"1\",\"enable_komento\":\"1\",\"komento_ajax_index\":\"0\",\"allowed_categories_mode\":\"0\",\"allowed_categories\":\"0\",\"orphanitem_ownership\":\"0\",\"enable_login_form\":\"1\",\"login_provider\":\"joomla\",\"enable_moderation\":\"1\",\"requires_moderation\":\"\",\"subscription_auto\":\"0\",\"subscription_confirmation\":\"0\",\"enable_ratings\":\"0\",\"enable_rss\":\"0\",\"enable_minimize\":\"0\",\"rss_max_items\":\"10\",\"pagebreak_load\":\"last\",\"antispam_akismet\":\"0\",\"antispam_akismet_key\":\"\",\"antispam_akismet_rejection_type\":\"low\",\"antispam_akismet_trackback\":\"\",\"cleantalk_enabled\":\"0\",\"cleantalk_key\":\"\",\"antispam_cleantalk_rejection_type\":\"low\",\"antispam_flood_control\":\"0\",\"antispam_flood_interval\":\"10\",\"antispam_min_length_enable\":\"0\",\"antispam_min_length\":\"10\",\"antispam_max_length_enable\":\"0\",\"antispam_max_length\":\"300\",\"filter_word\":\"1\",\"filter_word_text\":\"word,anal,anus,arse,ass,ass ****,ass hole,assfucker,asshole,assshole,bastard,bitch,black cock,bloody hell,boong,cock,cockfucker,cocksuck,cocksucker,coon,coonnass,crap,cunt,cyberfuck,damn,darn,dick,dirty,douche,dummy,erect,erection,erotic,escort,fag,faggot,fuck,**** off,**** you,fuckass,fuckhole,god ****,gook,hard core,hardcore,homoerotic,hore,lesbian,lesbians,mother fucker,motherfuck,motherfucker,negro,nigger,orgasim,orgasm,penis,penisfucker,piss,piss off,porn,porno,pornography,pussy,retard,sadist,sex,sexy,shit,slut,son of a bitch,suck,tits,viagra,whore,xxx\",\"antispam_captcha_enable\":\"0\",\"antispam_captcha_type\":\"0\",\"show_captcha\":\"\",\"antispam_recaptcha_invisible\":\"1\",\"antispam_recaptcha_public_key\":\"\",\"antispam_recaptcha_private_key\":\"\",\"antispam_recaptcha_theme\":\"clean\",\"antispam_recaptcha_lang\":\"\",\"layout_theme\":\"wireframe\",\"max_threaded_level\":\"5\",\"enable_threaded\":\"1\",\"thread_indentation\":\"40\",\"show_sort_buttons\":\"0\",\"default_sort\":\"oldest\",\"max_comments_per_page\":\"10\",\"layout_css_admin\":\"kmt-comment-item-admin\",\"layout_css_author\":\"kmt-comment-item-author\",\"layout_css_registered\":\"kmt-comment-item-registered\",\"layout_css_public\":\"kmt-comment-item-public\",\"enable_lapsed_time\":\"1\",\"layout_avatar_enable\":\"1\",\"enable_guest_link\":\"0\",\"enable_share\":\"0\",\"enable_likes\":\"1\",\"enable_reply\":\"1\",\"enable_report\":\"1\",\"enable_location\":\"0\",\"location_key\":\"\",\"enable_info\":\"1\",\"enable_rank_bar\":\"0\",\"admin_label\":\"0\",\"author_label\":\"1\",\"guest_label\":\"0\",\"auto_hyperlink\":\"1\",\"links_nofollow\":\"1\",\"datetime_permalink\":\"0\",\"date_format\":\"l, M j Y g:i:sa\",\"max_image_width\":\"300\",\"max_image_height\":\"300\",\"layout_frontpage_comment\":\"1\",\"layout_frontpage_readmore\":\"1\",\"layout_frontpage_readmore_button\":\"komento\",\"layout_frontpage_ratings\":\"0\",\"layout_frontpage_hits\":\"0\",\"layout_frontpage_alignment\":\"right\",\"layout_frontpage_preview\":\"0\",\"preview_count\":\"3\",\"preview_sort\":\"latest\",\"preview_sticked_only\":\"0\",\"preview_parent_only\":\"1\",\"preview_comment_length\":\"300\",\"form_editor\":\"bbcode\",\"form_position\":\"1\",\"enable_bbcode\":\"1\",\"enable_smileys\":\"1\",\"enable_backgrounds\":\"1\",\"bbcode_hide_buttons\":\"0\",\"bbcode_video_width\":\"350\",\"bbcode_video_height\":\"350\",\"enable_subscription\":\"0\",\"show_tnc\":\"\",\"tnc_text\":\"Before submitting the comment, you agree that:\\r\\n\\r\\na. To accept full responsibility for the comment that you submit.\\r\\nb. To use this function only for lawful purposes.\\r\\nc. Not to post defamatory, abusive, offensive, racist, sexist, threatening, vulgar, obscene, hateful or otherwise inappropriate comments, or to post comments which will constitute a criminal offense or give rise to civil liability.\\r\\nd. Not to post or make available any material which is protected by copyright, trade mark or other proprietary right without the express permission of the owner of the copyright, trade mark or any other proprietary right.\\r\\ne. To evaluate for yourself the accuracy of any opinion, advice or other content.\",\"show_name\":\"1\",\"show_email\":\"1\",\"show_website\":\"1\",\"require_name\":\"1\",\"require_email\":\"0\",\"require_website\":\"0\",\"bbcode_bold\":\"1\",\"bbcode_italic\":\"1\",\"bbcode_underline\":\"1\",\"bbcode_link\":\"1\",\"bbcode_picture\":\"1\",\"bbcode_video\":\"1\",\"bbcode_bulletlist\":\"1\",\"bbcode_numericlist\":\"1\",\"bbcode_bullet\":\"1\",\"bbcode_quote\":\"1\",\"bbcode_code\":\"0\",\"bbcode_gist\":\"0\",\"smileycode\":[],\"smileypath\":[],\"use_komento_profile\":\"1\",\"easysocial_profile_popbox\":\"0\",\"gravatar_default_avatar\":\"mm\",\"share_facebook\":\"0\",\"share_twitter\":\"0\",\"share_googleplus\":\"0\",\"share_linkedin\":\"0\",\"share_tumblr\":\"0\",\"share_delicious\":\"0\",\"share_reddit\":\"0\",\"share_stumbleupon\":\"0\",\"enable_conversation_bar\":\"0\",\"conversation_bar_include_guest\":\"0\",\"conversation_bar_max_authors\":\"25\",\"reply_autohide\":\"1\",\"reply_autohide_threshold\":\"3\",\"syntaxhighlighter_theme\":\"default\",\"notification_sendmailonpageload\":\"0\",\"notification_total_email\":5,\"notification_enable\":\"1\",\"notification_event_new_comment\":\"1\",\"notification_event_new_reply\":\"1\",\"notification_event_new_pending\":\"1\",\"notification_event_new_pending_author\":\"0\",\"notification_event_reported_comment\":\"1\",\"notification_to_admins\":\"1\",\"notification_to_author\":\"1\",\"notification_to_subscribers\":\"1\",\"notification_to_usergroup_comment\":\"0\",\"notification_to_usergroup_reply\":\"0\",\"notification_to_usergroup_pending\":\"0\",\"notification_to_usergroup_reported\":\"0\",\"notification_es_enable\":\"0\",\"notification_es_event_new_comment\":\"0\",\"notification_es_event_new_reply\":\"0\",\"notification_es_event_new_like\":\"0\",\"notification_es_to_author\":\"0\",\"notification_es_to_usergroup_comment\":\"\",\"notification_es_to_usergroup_reply\":\"\",\"notification_es_to_usergroup_like\":\"\",\"notification_es_to_participant\":\"0\",\"onesignal_enabled\":\"0\",\"onesignal_app_id\":\"\",\"onesignal_subdomain\":\"\",\"onesignal_api_key\":\"\",\"onesignal_safari_id\":\"\",\"onesignal_show_welcome\":\"1\",\"activities_comment\":\"1\",\"activities_reply\":\"1\",\"activities_like\":\"1\",\"jomsocial_enable_comment\":\"0\",\"jomsocial_enable_reply\":\"0\",\"jomsocial_enable_like\":\"0\",\"jomsocial_comment_length\":\"0\",\"jomsocial_enable_userpoints\":\"0\",\"enable_alp\":\"0\",\"enable_discuss_points\":\"0\",\"enable_discuss_log\":\"0\",\"enable_easysocial_points\":\"0\",\"enable_easysocial_badges\":\"0\",\"enable_easysocial_stream_comment\":\"0\",\"enable_easysocial_stream_like\":\"0\",\"enable_easysocial_sync_comment\":\"0\",\"enable_easysocial_sync_like\":\"0\",\"upload_enable\":\"0\",\"upload_path\":\"\",\"attachment_layout\":\"icon\",\"upload_allowed_extension\":\"bmp,csv,doc,gif,ico,jpg,jpeg,odg,odp,ods,odt,pdf,png,ppt,rar,txt,xcf,xls,zip\",\"upload_max_size\":\"2\",\"upload_max_file\":\"3\",\"trigger_method\":\"component\",\"enable_live_notification\":\"1\",\"live_notification_interval\":\"180\",\"komento_cdn_url\":\"\",\"secure_cron\":\"0\",\"comment_enable_truncation\":\"1\",\"comment_truncation_length\":\"250\",\"enable_gdpr_download\":\"0\",\"userdownload_expiry\":\"14\",\,\"secure_cron_key\":\"\",\"mode_categories_com_content_settings\":\"0\",\"layout_avatar_character\":\"1\",\"blacklist_ip\":\"\"}'),
('scriptversion', '3.1.2');

mark

Hi there,

Maybe you can check your current users integrations as you can see here http://take.ms/QKD17. You might integrated them with non existing components on your site.

Please advice.

Here you go - text avatar and no integration as I can see.

There was a setting on the old Komento (pre v2) where for profiling to work you had to set something to do with menu items? Sorry but I can't remember what that setting was. Do you have a link to an older version of Komento I could install and check? Latest stable V2 perhaps? The version I tried before upgrading was 1.7.3. Profiles for users worked.

mark

Hi there,

Currently, if you are enabled 'Use Text Avatar' you will need to make sure that you included websites to when submitting comments on your site as for example http://take.ms/Yda2n. So that it will always appended those websites as your profile links.

In order for you to see those profile integrations setting, you can disable 'Use Text Avatar' and choose them accordingly. Please advice.

Disabled text avatars - can't enforce websites because this is an intranet and people don't have one. Made no difference - user link is still highlighted but link is null.

Hi there,

Sorry for the confusion. For "User's Display Name Format" option and you choose 'default', you will need to included website for them also in order to link them.

You can choose other integrations if you required it to link accordingly. Please give it a check and see how it goes.

That doesn't make any sense to me - I'm not interested in integrations because it's an intranet - users register automatically when they log in to the site because authentication is handled by Active Directory. Is there a way to keep text avatars, have the display name set to @username@ and disable the link all together?

mark

I think the problem I have here is v1.7.3 worked as expected and 3.1.2 doesn't - either as an upgrade or a clean install.

Hi there,

Can you try to upload attached files at this path .../templates/current_tempalte/html/com_komento/html/name.php and see how it goes.

Great! Works perfectly - it's a shame the profile link doesn't work for me on this version - like I said, I have no need of integrations and komento is the only component (apart from Acymailing) installed. Do you understand what I mean when I say the 1.7.3 had a profile navigation option in settings? I can't remember what it did though.

Hi there,

Currently, that how it should behave as you will need to include website for those users as Joomla dont have it own users profiles.

Do you understand what I mean when I say the 1.7.3 had a profile navigation option in settings? I can't remember what it did though.

Yes, i understand them. Maybe you have integrated them with others components before as from the looks of your licenses, you do have those components(to be integrated) with. Maybe somehow you have configured them without any issues before.

Please advice.