Komento upgrade failing at Initializing Database Synchronization step
By Sean Carney on Thursday, 14 April 2022
Posted in Installation Issues
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I am trying to upgrade from Komento 3 to Komento 4 and the install is timing out at the step "Initializing Database Synchronization"
OK. I just launched Komento from the backend and apparently the software did get updated to the version 4.0.2 even though the installer got hung on the Initializing Database Synchronization" stage.

It seems like when I help you update Komento latest version again, the installation work fine.

Also, I am displaying Komento comments on the homepage with a module titled "Article & Blog Comments"

This module does not seem to have any way for somebody to click on a link and be taken to the comment.

Can you give it a try again? Because when I click the article link from the module, it did show me the comment on the page.
Arlex Wong
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Thursday, 14 April 2022 10:41
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Also, I am displaying Komento comments on the homepage with a module titled "Article & Blog Comments"

This module does not seem to have any way for somebody to click on a link and be taken to the comment.

However, this may be a moot point that is fixed once the Komento software updates.
Sean Carney
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Thursday, 14 April 2022 01:55
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OK. I just launched Komento from the backend and apparently the software did get updated to the version 4.0.2 even though the installer got hung on the Initializing Database Synchronization" stage.

So, I guess all I need now is help with the Komento module on the homepage. Is there a more recent version?

Sean
Sean Carney
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Thursday, 14 April 2022 01:58
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Thank you very much. It is working perfectly now. I am not sure what the problem was yesterday but I am grateful.

Sean
Sean Carney
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Friday, 15 April 2022 01:57
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusion in the future. Please start a new thread if you have any other issues in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
Arlex Wong
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Friday, 15 April 2022 09:25
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