Komento not rendering correcrtly
By nev sagiba on Saturday, 07 January 2017
Posted in General Issues
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Hi,

Three Sisters B.B.Q Chinese Restaurant - Katoomba is an expired subscription.

At:https://bestbluemountains.com/geeup/entertainment.html (and all pages set)


Komento Comments is showing this:

BOUGABNVILLE posted a comment in Three Sisters B.B.Q Chinese Restaurant - Katoomba
Mine too!

in Joomla Article
Sunday, 02 October 2016 09:06

BOUGABNVILLE posted a comment in Three Sisters B.B.Q Chinese Restaurant - Katoomba
This shop might be small but they make the BEST Lebanese food in NSW and fast! It's also fresh and not greasy and I recommend everyone I know try one of their kebabs!
Bo

in Joomla Article
Sunday, 04 September 2016 12:15

Frances Adams posted a comment in Three Sisters B.B.Q Chinese Restaurant - Katoomba
I would like to visit here when I travel to Australia!

in Joomla Article
Sunday, 21 August 2016 16:13

Piccolo Rosso posted a comment in Three Sisters B.B.Q Chinese Restaurant - Katoomba
Highly recommended!

in Joomla Article
Thursday, 04 August 2016 04:27

Beth Champion posted a comment in Three Sisters B.B.Q Chinese Restaurant - Katoomba
I lOVE The Rooster. We travel to France very frequently and this place is really like bringing a bit of France back home. The most delicious croissants you'll ever meet. Soak up the sunlight in the closed in terrace.
Très très jolie!!

in Joomla Article
Tuesday, 02 August 2016 02:12


instead of, it should be this:



BOUGABNVILLE posted a comment in Three Sisters B.B.Q Chinese Restaurant - Katoomba
Mine too!
Joomla Article Sunday, 02 October 2016 09:06

BOUGABNVILLE posted a comment in MOUNTAIN FRESH MEATS
High protein diet for hard swimmers & stamina for water polo. I like this butcher. Their service is friendly and the meats are always fresh. Gets that extra lap out in the pool
Joomla Article Saturday, 01 October 2016 01:10

BOUGABNVILLE posted a comment in Lawson Swim Centre
This is without any doubt the very best swimming pool in the blue mountains. Bo
Joomla Article Wednesday, 21 September 2016 11:00

Tony posted a comment in Three Sisters B.B.Q Chinese Restaurant - Katoomba
My favourite lunch spot:)
Joomla Article Monday, 19 September 2016 02:36

BOUGABNVILLE posted a comment in CEDAR LEBANESE TAKE AWAY
This shop might be small but they make the BEST Lebanese food in NSW and fast! It's also fresh and not greasy and I recommend everyone I know try one of their kebabs! Bo
Joomla Article Sunday, 04 September 2016 12:15

Frances Adams posted a comment in Kurrara Historic Guest House
I would like to visit here when I travel to Australia!
Joomla Article Sunday, 21 August 2016 16:13

Piccolo Rosso posted a comment in ACT! workshops
Highly recommended!
Joomla Article Thursday, 04 August 2016 04:27

Beth Champion posted a comment in The ROOSTER RESTAURANT & JAMISON GUEST HOUSE
I lOVE The Rooster. We travel to France very frequently and this place is really like bringing a bit of France back home. The most delicious croissants you'll ever meet. Soak up the sunlight in the closed in terrace. Très très jolie!!
hey there,

Yes, Three Sisters B.B.Q Chinese Restaurant - Katoomba has been unpublished foir about a week or more since the membership subscription expired.

I have now assigned the user account "stackideas4" to have Superadmin privileges .

I activated Komento Comments and titlesare now showing correctly except, Three Sisters B.B.Q Chinese Restaurant - Katoomba link is still showing.

Thanks I can replicate this issue on locally, I will log this issue into our issue tracker and we will see if we can include the proper fix in next release version.

It is also showing the words : "In Joomla Article" text. I don't want that. How may I hide it?

You can disable it from that comment module, you can refer on my attached first screenshot below.

Also a Komento comments field has appeared in the index page. I don't want that. How may I hide it?

I already added {KomentoDisable} tag from your article page, it shouldn't show the komento form now.

Can you give it a check is it everything work fine now?
Arlex Wong
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Wednesday, 11 January 2017 13:50
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Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

May i know this page -> https://bestbluemountains.com/geeup/entertainment.html is it Joomla categories listing layout page?

Can you provide us with your Joomla Super admin user access? Because I would like to check your menu structure and Komento setting, because now you provided that user account do not have privileges to access those setting from backend.
Arlex Wong
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Sunday, 08 January 2017 11:49
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Hello Arlex,

Thank you for your reply. Apologies for the delay, I was away.

Although the categories such as "entertainment" are standard Joomla Category listing layout pages, these are associated with OSE Membership Subscriptions.

I believe this issue may have started when the membership for, 'Three Sisters BBQ Restaurant' expired.

The issue has been showing the error on all menu/categories pages on the site.

But when others had previously expired previously this did not happen so I'm not sure.

I have updated my FTP and Admin login at Site Details.

Regards,
Nev
nev sagiba
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Monday, 09 January 2017 17:42
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It seems like I misunderstand you in earlier, I've log this issue in our issue tracker.

By the way, I've applied some temporary fix in this file -> JoomlaFolder/modules/mod_komento_comments/..

It should display nicely than before, can you give it a check?
Arlex Wong
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Tuesday, 10 January 2017 17:11
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Hi Arlex,

It still having the same issue.
It should be [person] posted a comment in [the category that they posted on]
Instead it appears to be randomly selecting anything else.
If you go to the bottom of page from any of the categories:
• • Food & Drink
• • Entertainment
• • Accommodation & Rest
• • Art, Culture & Education
• • Shopping
• • Clothing & Footwear
• • Cars, Bikes, Boats
• • Business & Professional
• • Personal Care
• • Travel
• • Leisure, Sport & Outdoors
• • Trades & Services
• • Home improvement
• • Antiques & Collectibles
• • Gifts & Hobbies
• • Carers & Human Services
• • Information
• • Emergency & Community

When it was working correctly before it referred to the category that it was made in and not incorrectly.

The back end KOMENTO renders correctly like this:

BOUGABNVILLE posted a comment in MOUNTAIN FRESH MEATS
High protein diet for hard swimmers & stamina for water polo. I like this butcher. Their service is friendly and the meats are always fresh. Gets that extra lap out in the pool
Joomla Article Saturday, 01 October 2016 01:10
BOUGABNVILLE posted a comment in Lawson Swim Centre
This is without any doubt the very best swimming pool in the blue mountains. Bo
Joomla Article Wednesday, 21 September 2016 11:00
Tony posted a comment in Three Sisters B.B.Q Chinese Restaurant - Katoomba
My favourite lunch spot:)
Joomla Article Monday, 19 September 2016 02:36
BOUGABNVILLE posted a comment in CEDAR LEBANESE TAKE AWAY
This shop might be small but they make the BEST Lebanese food in NSW and fast! It's also fresh and not greasy and I recommend everyone I know try one of their kebabs! Bo
Joomla Article Sunday, 04 September 2016 12:15
Frances Adams posted a comment in Kurrara Historic Guest House
I would like to visit here when I travel to Australia!
Joomla Article Sunday, 21 August 2016 16:13
Piccolo Rosso posted a comment in ACT! workshops
Highly recommended!
Joomla Article Thursday, 04 August 2016 04:27
Beth Champion posted a comment in The ROOSTER RESTAURANT & JAMISON GUEST HOUSE

The public front end is still in error and does not compare.

It may be the last Komento update??
Regards,
Nev
nev sagiba
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Tuesday, 10 January 2017 17:12
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Appearance is nice and tight, much tidier

Three Sisters B.B.Q Chinese Restaurant - Katoomba has expired so it sends user to the error page

It should not be referring to Three Sisters B.B.Q Chinese Restaurant - Katoomba for all the others.

That one should have dropped out (expired plans did drop out before)

I will temporarily disable Komento comments to avoid embarrassment .

Each comment appears to be rendering correctly under the category/subcategory on the page where the comment was made.
nev sagiba
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Tuesday, 10 January 2017 17:47
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I've applied some fix in this file -> JoomlaFolder/administrator/components/com_komento/includes/comment/comment.php
Can you check again?
Arlex Wong
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Tuesday, 10 January 2017 17:47
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0 Likes
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0 Votes
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0 Comments
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Appearance is nice and tight, much tidier

Three Sisters B.B.Q Chinese Restaurant - Katoomba has expired so it sends user to the error page

It should not be referring to Three Sisters B.B.Q Chinese Restaurant - Katoomba for all the others.

That one should have dropped out (expired plans did drop out before)

I will temporarily disable Komento comments to avoid embarrassment .

Each comment appears to be rendering correctly under the category/subcategory on the page where the comment was made.

Do you mean this article "Three Sisters B.B.Q Chinese Restaurant - Katoomba" already unpublished now?

Can you assign this user account "stackideas4" to have Superadmin privileges so I can able to check your Joomla article and Komento comment listing page from backend?
Arlex Wong
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Tuesday, 10 January 2017 18:14
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0 Comments
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Yes, Three Sisters B.B.Q Chinese Restaurant - Katoomba has been unpublished foir about a week or more since the membership subscription expired.

I have now assigned the user account "stackideas4" to have Superadmin privileges .

I activated Komento Comments and titlesare now showing correctly except, Three Sisters B.B.Q Chinese Restaurant - Katoomba link is still showing.

It is also showing the words : "In Joomla Article" text. I don't want that. How may I hide it?

Also a Komento comments field has appeared in the index page. I don't want that. How may I hide it?
nev sagiba
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Tuesday, 10 January 2017 22:14
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Hi Arlex,

Many thanks for the great work!
Everything appears to be working as it should.
I understand all your instructions.
Thanks for doing it.
I should have remembered {KomentoDisable} tag:(
I revived the Three Sisters membership and the link works ok (Instead of disabling the comment in Komento backend)
I will make a backup.

Thanks again!!

Regards,
Nev
nev sagiba
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Wednesday, 11 January 2017 19:47
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Thanks for updating us on this Nav, glad that your issues are resolved now.
Mark
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Wednesday, 11 January 2017 21:43
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